By implementing zonal rates, Globe simplifies the experience for postpaid customers traveling abroad. Previously, roaming services varied across operators per country. Now, there will only be one rate per service for each of the two designated zones! 

On top of this, roaming rates are now in Philippine Peso and come with no hidden charges, like taxes and surcharges.

The zonal rates are as follows:

Effective March 2023, zonal rates for mobile surfing in some countries in Zones 1 and 2 will not be available. Refer to the updated table for Zones 1 and 2 in the next questions.

• Easy to understand and remember
• No more worrying about which operator to choose when you're abroad
• No more converting from USD to PHP
• No hidden charges
  

Any Postpaid Plan (from Legacy Plans to the new My Super Plan and My Fully Loaded Plans). Load Tipid Plans and Load Allowance Plans, however, are not entitled to avail of this promo.

No need. These zonal rates will automatically take the place of the existing roaming rates.

No. But together with this, we will be launching new promos to further enhance the worry-free roaming experience.

These rates will be available until further notice.

You may refer to the updated table below for the countries in each of the zones:

The zonal rates were done to simplify the roaming charges for your convenience. To enjoy an even more worry-free roaming experience, you can also try our new promos at cheap rates!

If you will be unable to consume the whole 10KB, you will still be charged the fixed rate of P3.

Yes! It will also apply to corporate accounts.

Yes, they are included.

Not necessarily, but we are currently working on solutions to be able to somehow "lock" to the preferred roaming operators. This is not yet ready though but it should help you once it's available.

If you do not have signal nor cannot call/text/browse while abroad, we recommend that you do a hard reset of your phone. To do that, just turn off your phone, remove the battery, place it back, and then turn it on again.

Should you still experience problem availing the data services while roaming, please contact our Roaming Hotline at +6327301212 toll-free.

No. This will take the place of the existing roaming rates across countries per zone.

Visit https://www.globe.com.ph/international/roaming.html to know more about 5G roaming, Zonal Pricing and many more! You may also get in touch with us through our different channels at https://www.globe.com.ph/contact-us.html.