Roam Surf 399 - Prepaid
Will there be any restrictions on my browsing if I use Roam Surf 399?
Roam Surf 399 allows you to enjoy unrestricted access to your favorite apps or enjoy a complete digital experience even while abroad! Your internet access is not limited to just liking and sharing, you can also enjoy music, video streaming and even file sharing as long as your offer is still valid.
Can I avail of other promos when I’m registered to Roam Surf 399?
You can mix and match Roam Surf app and bulk data packs so you can add Roam Facebook, Roam Viber, etc. to your Roam Surf 399 promo.
However, you cannot register to another all-access data pack (i.e. Roam Surf 100MB) as long as you have an active Roam Surf 399 promo.
Do I need to set anything up on my mobile to be able to use Roam Surf 399?
Yes. Make sure the following are set on your mobile:
- Data roaming is ON
- Access Point Name (APN) is set to internet.globe.com.ph.
- Mobile network should be set to 3G
Once you’ve successfully registered, just restart your phone!
What if I register to Roam Surf in a participating country and move to another country that doesn’t offer the promo before the expiry of my promo?
If you move to a non-Roam Surf country while your Roam Surf promo is still valid, your data roaming access will no longer be available. Any unused promo will also be forfeited.
I was automatically connected to a roaming partner, but I cannot use data roaming. I already incurred load deduction. What do I do?
Make sure to connect to the specified Globe Prepaid Roam Surf partners to be able to enjoy the data roaming promo. In case you’re not connected to the assigned network, you can go to your phone’s settings and choose the preferred network via manual selection.
What happens if I travel to two countries with this service within 24 hours?
Great news! Roam Surf offers for Globe prepaid customers are not destination-specific. This means that if you use your data roaming in two destinations where the service is available like Hong Kong and Macau, you will be able to use the promo as long as you have remaining MBs or still within the promo validity.
Will I be charged pay-per-use rates if I use data roaming abroad?
No. No data roaming promo, no data browsing.