Sorry, you need to enable JavaScript to visit this website.
Roam Surf Plus | Help & Support | Globe

Roam Surf Plus

What is Postpaid Roam Surf Plus and how do I register?

Postpaid Roam Surf Plus gives you all-day calls (outgoing and incoming) and all-day texts to all networks for only P200, valid  for 24 hours. Promo may only be availed if you have an active subscription to Postpaid Roam Surf 399.

Starting April 23 until further notice, you can now register to Roam Surf Plus via text or *143#.

  • Via text: Text ROAMSURFPLUS to 8080.
  • Via *143#:  Dial 143# > Roaming & Intl > RoamingData Promos > "Roam Surf Plus (3-in-1 add-on).

In which countries can I use this service?

For the complete list of countries where you can use Roam Surf Plus, go to partner countries.

Make sure you're latched on to the roaming partner to enjoy the promo. The promo will work even in cross-country trips, as long as it is still within the validity period.

Do I need to register to enjoy the call and text promo?

Yes, you need to register to the promo once you have an active Roam Surf 399 subscription.

The promo can only be used one at a time, and you can only register to the promo once for every active Roam Surf 399  subscription.

How do I know that the promo is ready for use?

You'll receive a notification upon successful subscription to the promo. You'll also receive pre-expiry notifications before the end of your Roam Surf Plus; validity. Lastly, you will receive a final notification that your promo has already expired.

When will my 24-hour Roam Surf Plus expire?

Your 24-hour promo validity period starts upon successful registration to the promo, and is independent of the expiry/validity of your Roam Surf 399 subscription. For example, if you register to Roam Surf 399 on April April 1, 10 AM PHT, you have until April 2, 9:59 AM PHT to register to Roam Surf Plus.

Can I avail of other call and text promos when I am on Roam Surf Plus?

You can no longer subscribe to roaming promos such as Roam Saver, Roam Unli Call & Text or Roam Lite if you have an active Roam Surf Plus.