Roam Surf Plus FAQs

What is Roam Surf Plus?

Roam Surf Plus gives you free 30 minutes for calls and free all-day texting that you can use for 24 hours whenever you subscribe to Roam Surf 599.


PromoValidityPriceInclusionsRegistration Channel
Roam Surf Plus24 hoursFREE30 minutes for outgoing calls and unlimited texts
Text
ROAMSURFPLUS to 2884


You may enjoy this offer until July 15, 2019.

What plans are covered by this service?

Except for Load Tipid, myStarter and TheBASIC Plans, all consumer Globe Postpaid Plans, Globe Business and Globe myBusiness Plans can register to Roam Surf Plus.

In which countries can I use this service?

Roam Surf Plus is available in the following countries:


CountryRoaming Partner
AustraliaOptus
Hong KongCSL
IndonesiaTelkomsel
IndiaBharti Airtel
KoreaSK Telecom
MalaysiaMaxis
SingaporeSingtel
TaiwanTaiwan Mobile
ThailandAIS

Make sure you’re latched on to the roaming partner to enjoy the promo.

Do I need to register to get the free call and text promo?

Yes, you need to register to the promo when you’re abroad. You need to be on Roam Surf 599 to be eligible for the free promo.


Via text:

  • Text ROAMSURFPLUS to 2884, free of charge even while abroad.


How many times can I register to the free promo?

You can only register to the freebie once for every active subscription to Roam Surf 599.

How do I know that the free promo is ready for use?

First, you'll receive:

  • A notification upon successful subscription to the free promo. This will signify that you can already use the promo and all calls and texts used during the promo validity won’t be charged.

You’ll also receive:

  • A pre-expiry notification before the end of your Roam Surf validity.
  • Lastly, you’ll receive a final notification that your promo is already expired.

When will my 24 hours expire?

Your 24-hour promo validity period starts when you’ve successfully registered to the free promo. It’s also independent of the expiry/validity of your Roam Surf 599 promo.

What happens if I travel to two countries with this service within the promo validity period?

Since Roam Surf 599 is charged per country, you can subscribe to Roam Surf Plus per Roam Surf subscription in each country, as long as the promo is available with that roaming partner.


After it’s all been used up, standard rates for call and text will apply.

Can I avail of other call and text promos when I’m on Roam Surf Plus?

You may subscribe to the other call and text promos such as Roam Unli Call & Text, or Roam Lite. Note though that you need to use up first the inclusions of Roam Surf Plus before you use your other call and text promos while roaming.

What happens when my Roam Surf Plus offer expires?

If you keep using call and text services after your promo is used up or has expired, you’ll be charged on a pay-per-use basis or standard call and text promo rates (if applicable).

Can I register to Roam Surf Plus if I’m on Roam Surf for Longer Validity or the Roam Surf App/Bite-sized variants?

No. You can only register to the Roam Surf Plus freebie if you’re on Roam Surf 599, the one for daily subscription. Other data roaming promos aren’t included.

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