HOOQ End of Service

What is changing for HOOQ?

We regret to announce that HOOQ has decided to discontinue the service after April 30, 2020 due to circumstances beyond their control.

Do I need to cancel my HOOQ subscription?

You can still enjoy watching shows and movies from HOOQ until April 30, 2020. There’s no need for you to take any action because your account will automatically close after this date. If you’re on the paid version, you will no longer be charged for the service.

I'm on a paid HOOQ subscription that is scheduled to renew after April 30. Will I get a refund?

Rest assured that any charges you may have incurred will be reversed accordingly. Please expect adjustments to reflect on your next billing statement.

My Globe At Home plan comes with free HOOQ. What will happen to it?

We’re replacing your remaining free HOOQ access with free Viu Premium. Please check your email for instructions on how to claim it.

I don't want free Viu Premium. Can I have it replaced with a different content freebie?

Unfortunately, the code cannot be replaced with another content freebie. But you can give the voucher code to whoever you want.

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