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Viu User Interface | Help & Support | Globe

Viu User Interface

How can I use Viu?

You can stream the videos online on Viu web page (www.viu.com/ott/ph/) or via Viu app without a registered account. In addition, you can also register for free to be a Viu member through Facebook or e-mail and enjoy various convenient functions provided by Viu, such as offline viewing, the ability to save viewing progress, bookmark programs and receive notifications on new episodes.

How do I log out from the Viu account?

From the Viu web page, mouse over your profile picture located at the top right corner. Click on the “Log Out” link in the menu. If you are on the Viu app, tap on the Viu logo on the top left hand corner to enter Member Center. Scroll down to the bottom and tap on “Log Out.”

I forgot my Viu Password, how do I retrieve my password?

Visit the Viu web page and click on “Login” located at the top right of the page. Click on “EmailLogin” > “Forgot Password”. From the Viu app, tap on the Viu logo on the top left hand corner to enter Member Center. Tap on the “Login” icon, select “Email Login” and “Forgot Password”.

How can I find a program on Viu?

You can click on “Category/Categories” to choose the type of programs you want to watch. All programs in that category will be shown and you can select what you want to watch from the list. The episode that will show will always be the latest. You can also click on “Show all” and choose to see other episodes. Or use “Search” to look for your favorite programs.

Why can’t I bookmark/download the videos?

Only registered Viu Basic or Viu Premium members can bookmark/download videos.

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