Really? LTE SIMs are now available for Prepaid? Wow! Where can I buy one?
Yep! Globe Prepaid LTE SIMs are now available. You can buy one in all Globe Storesnationwide.
What type of SIMs are available?
Prepaid LTE SIMs are available in Tri-cut form.
How much will these SIMs cost?
The Tri LTE SIM costs only P40.
Oh, okay. But are the LTE SIMs available in Choose Your Number form?
Sorry, but Choose Your Number capability is not yet available in LTE SIMs.
Can I use the Prepaid LTE SIM in all handsets?
Yep, this will work in all cellphones or handsets type. But remember though that to experience fast browsing, you should use a LTE-capable device and you should be within an area with LTE coverage.
But I still want to use an LTE Prepaid SIM, is this possible?
Yes, you may visit the nearest Globe Store in your area. Your request will be processed and a new prepaid number will be assigned to you.
If I avail of a Prepaid LTE SIM, will I get freebies?
Absolutely! LTE SIMs will have FREE 60MB surfing plus Facebook and Viber valid for 7 days.
Can I use the LTE SIM while roaming?
Yes, you can use LTE SIM while roaming.
Until when will this promo run?
This promo runs until March 31, 2017, per DTI#1394.
That's great to know! How can I avail of the freebie?
Just buy a new Globe Prepaid LTE SIM and text FREE keyword to 8080 and wait for the confirmation message.
Is texting the keyword to 8080 free?
Yep! Texting FREE to 8080 is free of charge.
Is the Prepaid LTE freebie different from the freebie of regular SIM?
Yes, the Prepaid LTE freebie is different from the regular SIMs.
How will I know the important information on my welcome sampler?
You can text the following keywords to 8080 to get corresponding info:
|FREE||To avail of the free sampler||Free||8080|
|FREE INFO||To get more info|
|FREE STATUS||To check the status of the subscription|
|FREE STOP||To deactivate the subscription|
Can I avail of the freebie twice?
Sorry, but you can only enjoy the free sampler once.
How do I set up Internet on my phone?
Text GO to 2951, and save all settings you will receive on your phone.
Do I need to edit my phone settings to be able to enjoy LTE?
Yep. To enjoy LTE, you must have the correct APN settings configured on your phone. Here's how to do it:
|iOS||Go to Settings > Cellular Data Network > Enable Cellular Data > Enable LTE|
|Android||Go to Settings > Wireless & Network > Mobile Networks > Enable Packet Data |
|BlackBerry® 10.1 ||Go to Settings > Network Connections > Mobile Network > Data Services – On > APN Settings |
|APN Settings for Prepaid:|
Also make sure that your mobile data connection is turned on.
- For Android: Pull down your Android bar > tap on Mobile Data.
- For iOS: Go to Data Settings > General > Cellular > Toggle Cellular Data to ON.
Once done, you can now start surfing! Enjoy high-speed mobile surfing on LTE in select LTE-powered areas! Just remember that the default mobile browsing rate of P5/15 minutes will be charged unless you are registered to a mobile internet promo
Will I be charged if I browse external links, like Youtube, Yahoo, etc.?
You will not be charged as long as you are registered to the freebie. However, if your GoSURF MB allocation is totally consumed, regular rates will apply. But don't worry as you will be informed if your MB allocation is consumed or expired.
Can my free GoSURF co-exist with any promos?
Yes, you can register to GoSURF again. Registering to the mobile data promo will stack your remaining MB with the MB allocation of the GoSURF promo you are registering to. Your current GoSURF promo will also follow the GoSURF promo with the later expiry.
What are the LTE covered areas?
LTE is present in the following provinces: Bohol, Cebu, Davao, Laguna, Metro Manila, Misamis Oriental, Negros Occidental, Rizal and Zamboanga (please refer to full list below). You can also check the website:click here.
May I know what are the LTE-capable handsets and the type of SIM?
Sure! You can refer to the list below for the LTE capable handsets:
|Type of SIM|
|Type of LTE capable device||Regular LTE||Micro LTE||Nano|
|BlackBerry: Z10, Q10||Yes|
|For Samsung: Samsung S4, Note 3||Yes|
|For iPhone: iPhone 5, 5s, 5c, 6, 6+||Yes|
|For HTC: HTC One||Yes|
|For Huawei: P1||Yes|
Can I use a different handset (not purchased from Globe) to have the LTE activated?
Activation of LTE is not handset dependent. You can enjoy the benefits of LTE in any handset as long as it is LTE-capable.
If your SIM is not yet LTE, you can visit any nearest Globe Store and have your SIM converted to LTE. For best experience, your device must be LTE-capable too and browsing must be in a Globe LTE-coverage.
Why should I buy my handset from Globe? Isn't it the same if I buy an LTE handset somewhere else?
LTE handsets purchased at Globe work best with the network because they are tuned to the Globe network frequency. Non-Globe handsets may not work or be compatible with the LTE network. So to enjoy the best experience on the Globe LTE network, we suggest you use a handset purchased from us.
Can I already use the Prepaid LTE SIM for iPhone 5/5s/5c or other versions of iPhones (iOS8 and above)?
Yes! You may use your purchased LTE SIMs using those units.
Is 4G the same with LTE?
Yes. LTE is a 4G technology that's fully capable of handling high-speed mobile data for LTE-capable devices especially within LTE coverage.
I'm using a tablet device. Can I use a Prepaid LTE SIM?
An LTE SIM can work in any type of tablet, may your tablet be LTE or Not-LTE capable. We recommend that you use an LTE SIM in an LTE-capable device within Globe LTE-coverage for faster browsing up to 42 Mbps.
I'm not yet using an LTE-capable phone. Can I still have the LTE activated?
Yep. However, it will not show or indicate the LTE signal since your device is not capable of detecting LTE network
Is there a fee for LTE activation?
Activation of LTE is free of charge.
If I have the LTE activated, will there be any changes on the experience on calls, text, and promo?
No worries! Regular calls, text and data rates will still apply.
How much does surfing in LTE cost?
Surfing in LTE costs P5/15 minutes. If you want to maximize your LTE experience, you can subscribe to our wonderful GoSURF promos.