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Turning on SurfAlert

If you're a prepaid user, you can turn on SurfAlert for free to protect your load from unwanted internet charges.

Learn more about SurfAlert here.

Activate SurfAlert

By default, videos are set to play automatically in Facebook which could lead to unwanted mobile data charges. You can set this to Wi-Fi only, or turn it off entirely.

Step 1: Dial *143# and press the call button for free.

Step 3: Select Mobile internet usage.

Step 5: Select SurfAlert.

Step 7: Wait for the text message saying that your SurfAlert has been activated

Step 2: Select MyAccount.

Step 4: Select Turn ON mobile internet alerts.

Step 6: Select Proceed.