NBA LEAGUE PASS

What is the NBA LEAGUE PASS promo?

With NBA LEAGUE PASS, you get instant live and on-demand HD access to all games played during the NBA regular season, playoffs, Finals, All Star Weekend, and most of the pre-season. Additionally, all games previously played during the current and prior NBA season will be at your fingertips through our game archive.

Where can I watch/access NBA games?

You can watch the NBA games using any of these devices:

  • Mobile phones (using a mobile browser, or the NBA App available for iOS and Android).
  • Tablets (using your tab's browser, or the NBA App for iOS and Android).
  • Desktops (using your internet browser for Windows or Mac).
  • Apple TV
How do I register to and activate NBA LEAGUE PASS?

For Mobile:

Step 1: Text the keyword of your desired variant and send it to 8080:

Keyword

Description

Fee

NBA50

One-day access to NBA LEAGUE PASS (can be activated within 30 days)

50

NBA299

7 x 24H access to NBA LEAGUE PASS (can be activated within 30 days)

299

NBA499

30-day access to NBA LEAGUE PASS (can be activated within 30 days)

499

Step 2: For Postpaid:

Step 2: Wait for a text message with the NBA LEAGUE PASS promotion code, which you will enter in the NBA site.

Wait for the SMS Reply: Your request has been processed. Thank you for being with Globe.

Step 2: For Prepaid:

Wait for the SMS Reply: Congratulations! You now have the NBA at your fingertips. You have a <SKU validity> access to NBA LEAGUE PASS. To start watching, tap on this link: http://mi.nba.com/news/market.html Regular browsing rate applies unless registered to a surf promo. If you're on SuperSurf, browsing is subject to our Fair Use Policy. For more info, dial *143# and go to Surfing > NBA, or text NBA INFO to 8080 for free.

Step 3: Open the NBA App

Step 4: Tap on any NBA Game

Step 5: Tap on "Buy to Watch Now"

Step 6: Login PH NBA Account

Step 7: Tap on "Verify Phone Number"

Step 8: Type in mobile number used to register to NBA LEAGUE PASS

Step 9: Type in 6-digit confirmation number

Step 10: Tap on "Verify Phone Number" and wait for response

Step 11: Tap on "Get Started"

Step 12: Go back and watch an NBA Game

For Broadband:

Step 1: Home Broadband subscription should have an NBA LEAGUE PASS add-on tied to their account.

Step 2: For first time availment of NBA Promo Code: Go to: http://bit.ly/GlobeBroadbandNBALEAGUEPASS

Step 3: Wait for email containing the NBA LEAGUE PASS code

Step 4: Go to http://nba.com/global/globe/index.html

Step 5: Click on ‘redeem your 30-day code'

Step 6: Paste the code in the ‘promotion code' box

Step 7: Login NBA account

Step 8: Click confirm

Note: NBA Promo Codes will be sent for every new billing cycle

How long is the validity of my NBA LEAGUE PASS?

If you subscribed to NBA50 or NBA299, you will get 1-day NBA LEAGUE PASS access. These are good for 24 hours of access to NBA LEAGUE PASS upon the time you opened the NBA app.

For example, if you enter you open the app with your registered subscription at 1:00 AM on a Thursday, your pass will expire on Friday at 1:00 AM.

If you subscribed to NBA 499, you get a 30-day access to NBA LEAGUE PASS upon the time it was entered into the NBA site. For example, if you enter your pass into the site May 1, 2015 at 1:00 AM, your 30-day pass will expire on May 31, 2015 at 1:00 AM.

NBA LEAGUE PASS subscriptions should be activated within 30 days upon the time of registration.

How do I sign in using the NBA app?

Simply open the NBA app, click the "hamburger"/drawer button on the top-left corner or the "My Account" icon on the top-right corner, and then "Sign In". If you haven't installed the app yet, you can get it from the App Store (for iOS users) or Google Play (for Android users).

I registered to the service on my feature phone. How do I activate my subscription?

NBA LEAGUE PASS can only be activated by opening the NBA App. If you registered to the service using a feature phone, you need to transfer your Globe Postpaid/Globe Prepaid/TM SIM to any smartphone that can download the NBA App. For requirements of downloading the NBA App, you may check the following links:

Android: https://play.google.com/store/apps/details?id=com.nbaimd.gametime.nba2011

iOS: https://itunes.apple.com/ph/app/2016-nba-app/id484672289?mt=8

How will I know if I am registered to the service already?

For Mobile: You will receive an SMS confirming your registration to NBA 50/299/499. Once received, open the NBA App and choose the game you want to watch.

For At Home: Once your receive the code via email, you can enter the promotion code to the NBA site and start watching/streaming NBA games.

Does this promo auto-renew?

NBA 50 does not auto-renew for Globe postpaid, prepaid and TM customers. Hence, there is no need to stop the service.

NBA 299 and 499 auto-renews for Globe postpaid customers unless you unsubscribe before the auto-renewal date. To unsubscribe, just text NBA 299 STOP or NBA 499 STOP to 8080 for free. NBA 299 and 499 do not auto-renew for Globe prepaid and TM customers.

Do I need a maintaining balance to use this service if I'm a Prepaid customer?

No. But if you are using your mobile data to watch/stream NBA games, standard browsing rates will apply unless you are registered to a surf promo.

Can I use this service with other network providers?

You can use any internet connection to watch/stream NBA games but you must be a Globe customer to avail of the service.

Oh, I see. But I can use this with Globe browsing promos, right?

Absolutely! To get more value with your NBA LEAGUE PASS subscription, we encourage you to register to GoWATCH.

Regular browsing rate will apply unless you're registered to a surfing promo.

How will I know if I am registered to the service already?

For Mobile: You will receive a text confirming your registration to NBA 50/299/499. Once received, open the NBA App and choose the game you want to watch.

For At Home: Once your receive the code via email, you can use the promo code on the sign-up page and start watching/streaming NBA games.

What are the minimum internet service requirements?

You will need an internet connection with the speed of 800 kbps or higher to enjoy viewing games on an acceptable quality. If you have an internet connection speed of 3 Mbps or higher, you will be able to enjoy games at the highest video quality.

What is the video quality of the games viewable on the NBA app?

The NBA app will provide the optimal video quality depending on the current download bandwidth of your Internet connection, up to a maximum of 3 Mbps. The video player uses adaptive bandwidth technology to periodically check your internet connection and deliver you the optimal video quality experience for that connection. If the available bandwidth changes as you watch a game, the picture quality will change as well.

Will the viewing quality decrease if I use other apps?

Apps that consume significant bandwidth, such as file sharing apps (e.g. emule, torrent apps), may compete with video streamed on the NBA app and thus reduce video quality. It is recommended that you close these apps or limit their bandwidth usage while watching videos on the NBA app. Downloading large files or using real-time applications, such as VoIP, may reduce video quality as well.

What are minimum system requirements for common laptops and desktop computers?

For Windows:

  • Pentium 4 2.4GHz or higher or equivalent AMD processor with a minimum of 1GB of memory
  • One of the following operating systems: Windows 7, Windows XP SP2 or greater and Windows Vista
  • 32-bit Microsoft Internet Explorer 7 or later: http://www.microsoft.com/ie
  • 64-bit Microsoft Internet Explorer 8
  • Firefox 3.6 or later: http://www.mozilla.com/firefox
  • Adobe Flash Player 11.0 or later: http://www.adobe.com/products/flash/about/
  • Chrome 12 or later
  • Video adapter and monitor: 1280x800 resolution or higher, hardware acceleration-capable graphics card

For Mac:

  • Intel Core Duo 1.5GHz with a minimum of 1GB memory
  • Mac OS X 10.5.6 or later
  • Firefox: http://www.mozilla.com/firefox
  • Adobe Flash Player 11.0 or later: http://www.adobe.com/products/flash/about/
  • Chrome 12 or later
  • Video adapter and monitor: 1280x800 resolution or higher, hardware acceleration-capable graphics card
What about for mobile devices? What are the minimum system requirements?

For iOS users, your device must have version iOS 6.0 or later. For Android users, your device must have version 2.2 and up.

Can I access NBA LEAGUE PASS on the NBA app if I subscribed via desktop?

Yes! For At Home subscribers, you must first log in via browser at http://global.nba.com/globe, then enter your NBA Promo Code. Upon successfully logging in, you can now watch games via the NBA app.

How do I check the status of my subscription on mobile?

Just text NBA STATUS to 8080 for free to check the validity of your NBA 50/299/499 subscription.

How do I unsubscribe from this service?

For Postpaid customers, you can unsubscribe by texting NBA STOP to 8080 for free. Please note that this will not forfeit your NBA LEAGUE PASS. This will only stop the auto-renewal of your NBA 299/499 subscription.

I don't have an NBA account yet. How do I create one?

Creating an account is so easy! Simply go to the NBA Site and then click the "Create Account" button. Fill out the required fields then click "Create Account" at the bottom. You can also create an account using your Facebook details.

I have an NBA account but I forgot my password / my account is locked. Is there a way to retrieve it?

If you have forgotten your password, please follow the steps below:

Desktop

  • Open watch.nba.com
  • Click My Account located in the top right corner
  • Click Sign In
  • Click Forgot your Password
  • Enter email address used to create your NBA account
  • Check your inbox for an email to begin the password reset process. If you do not see the email, please check your spam folder
  • Click the reset password link in the email
  • Enter new password and click Update

iOS

  • Open the NBA App
  • Tap More located in the bottom right corner
  • Tap Sign In
  • Tap Forgot Password
  • Enter email address used to create your NBA account
  • Check your inbox for an email to begin the password reset process. If you do not see the email, please check your spam folder
  • Click the reset password link in the email
  • Enter new password and click Update

Android

  • Open the NBA App
  • Tap the hamburger menu located in the top left of the screen
  • Tap Sign In
  • Tap Forgot Password
  • Type email address used to create your NBA accoun
  • Check your inbox for an email to begin the password reset process. If you do not see the email, please check your spam folder
  • Click the reset password link in the email
  • Enter new password and click Update
I have an account but forgot my username. What should I do?

If you have an NBA account but have forgotten your username, you can contact NBA GAME TIME support via email:

  • Desktop: [email protected]
  • Mobile: [email protected]

In your email, please provide any of the following information:

  • Email used to create NBA account
  • Last 4 digits of Account number
  • Billing address
I lost/deleted my NBA LEAGUE PASS promo codes. How do I retrieve them?

For At Home customers, you can call the hotline and request for the promo code/s again. Once your request has been processed, the code/s will be resent to you via email.

I'm a mobile/Tattoo Prepaid customer and I did not receive any NBA LEAGUE PASS promo code? Why is this so?

Tattoo Prepaid and mobile customers no longer need pins to activate their NBA LEAGUE PASS promo. Once you get the text message confirming your NBA LEAGUE PASS, simply open the NBA APP to verify your account.

Once verified, you can watch games via the NBA App or through mobile browser.

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