What is 5G technology, where is it available and what can I enjoy with 5G?

What's the actual data experience for 5G roaming?

Are there special 5G offers that I can avail?

How will I know if I'm in a 5G-enabled zone and already connected to Globe's 5G network?

I'm going abroad, how will I know if my destination country is offering 5G roaming?

What should I do if my registration to these 5G data offers should fail due to insufficient spending limit?

What's the committed speed of 5G and is there a different experience between 5G mobile and broadband?

I am a foreigner visiting the Philippines, and I am able to use 5G in my home country already. Can I continue to use 5G when I arrive?

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What is VoLTE and VoWiFi?

How do I apply for VoLTE / WiFi Calling?

Will there be additional charges if I use VoLTE/Wi-Fi Calling?

What are the advantages or benefits of VoLTE and WiFi Calling?

What devices can be used for Globe VoLTE/WiFi Calling?

If VoLTE/WiFi Calling is active on my account, why can't my device use VoLTE/WiFi Calling?

How will I know if I’m connected to VoLTE/Wi-Fi Calling?

Where can I check the software to update VoLTE and WiFi Calling features?

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What is SurfAlert?

Can I register to the promo offers that are in my SurfAlert flash notifications?

Is SurfAlert available for data roaming promos?

How can I activate SurfAlert?

Why am I not getting any notifications from SurfAlert when I’ve already turned it on?

I'm a Globe Postpaid customer with active SurfAlert; will I be charged with the P2/MB regular browsing rate if my data/promo allowance is used up?

Can I still browse free sites while on SurfAlert but not registered to a surf promo?

Why do I sometimes get SurfAlert notifications even if there’s no mobile data activity on my phone or tablet?

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What is GoWiFi?

Is GoWiFi accessible to anyone?

Cool! How is GoWiFi different from other public Wi-Fi hotspots?

Can I access GoWiFi if I don’t have a mobile number?

Where can I find GoWiFi?

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Fair Use Policy for mobile internet

Fair Use Policy for unlimited call and text promos

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What is a repeater/signal booster and when are they considered illegal?

What will happen if someone is identified as the owner and user of an illegal repeater/signal booster?

Does Globe sell repeaters/signal boosters?

I have weak signal and instead of using a repeater/signal booster, how can Globe help me on this?

How do I know if there's an illegal repeater in my community and how will it affect me?

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I’m not happy with my browsing experience. I have enough data allowance and I’m connected to the internet, what basic troubleshooting can I do?

How can I track and manage my data consumption?

I'm experiencing intermittent to no signal at all. What do I need to do?

I am always close to exceeding my mobile data wallet. Why is my data consumed faster than usual?

What can I do with 1GB of data?

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