We want to give all Globe customers a fair opportunity to enjoy our network. So we've decided to implement a Fair Use Policy that's designed to reduce the speeds of only the 3% of users. These users are responsible for generating large volumes of traffic on the network, which greatly impacts the service we offer to other paying customers.
Those who are most likely to be affected by the Fair Use Policy are those who use peer-to-peer applications to download large files, use their mobile phone as a personal hotspot, or stream videos heavily on a daily basis. These activities use up a huge portion of network bandwidth, affecting customers like you.
We assure you that neither lines nor mobile internet service are cut when a customer is affected by the Fair Use Policy. If a customer reaches the 1GB/day or 3GB/month threshold (Postpaid customers) or 800MB/day threshold (Prepaid customers), the internet speed will just slow down to make sure that others can also enjoy our shared resource.
Please note that the policy doesn't only apply with Globe. Other telecommunications companies in the Philippines, as well as around the world, implement this in compliance with global industry practices. If you'll notice, the terms and conditions under your contract also cover a provision on FUP.