Your network is a shared resource used by all Globe customers. We want to protect the experience of 97% of our base against the 3% who take up more than their fair share of our network bandwidth.
Those who are most likely to be affected by the Fair Use Policy are those who use peer-to-peer applications to download large files, use their mobile phone as a personal hotspot, or stream videos heavily on a daily basis. These activities use up a majority of your network bandwidth, affecting other customers.
We assure you that your line or your mobile internet service will not be cut when you reach the 1GB/day or 3GB/month threshold for Postpaid customers and 800MB/day threshold for Prepaid users. Your internet speed will just slow down to make sure that others can also enjoy our shared resource.
If you reach the 1GB/day or 800MB/day threshold, your speed will go back to normal at 12:01AM the next day. If you're a Postpaid user and you reach the 3GB/month threshold, your speed will temporarily decrease, and go back to normal at the start of the next month.
Don't worry, our Fair Use Policy is in compliance with global industry practice, and telecommunications companies all over the world implement this.