Official List of Text Message Senders
We have simplified our message senders to protect you from scam and other unofficial messages.
Our consumer customers will experience this change: AMAX, Mobile Postpaid, Platinum, Globe Prepaid, TM, Globe at Home Postpaid and Home Prepaid WiFi. We will update this advisory once we have included other brands.
Starting December 11, 2020, you will start receiving SMS from the new message senders. Our estimated end implementation for the other official sender names is set to Jan. 2021.
The following are the message senders with short description
As of Dec. 11, 2020:
|AMAX_PROMO||AMAX||Commercial messages for Retailers|
|Public Safety Advisories, Network and Security-related messages|
|TM_ALERT||TM||Public Safety Advisories, Network and security-related messages|
|Amazon Connect, GlobeOne, Globe At Home app|
( effective Jan. 8)
All Globe At Home Postpaid and Prepaid Messages
*Implementation of other sender numbers will be done in batches and the list may not capture other legitimate senders which includes 3rd party clients of Globe.
To check if the sender name is part of our accredited 3rd party clients, kindly check the FAQs of the these promos or campaigns.