Official List of Text Message Senders

How will I know if the text I received is an official message from Globe?

We have simplified our message senders to protect you from scam and other unofficial messages.

Which customers will receive these updated messages?

Our consumer customers will experience this change: AMAX, Mobile  Postpaid, Platinum, Globe Prepaid, TM, Globe at Home Postpaid and Home Prepaid WiFi.  We will update this advisory once we have included other brands.

When will I start receiving messages from the new message senders?

Starting December 11, 2020, you will start receiving SMS from the new message senders. Our estimated end implementation for the other official sender names is set to Jan. 2021.

What are these legitimate message senders names?

The following are the message senders with short description


As of Dec. 11, 2020:


AMAXAMAXFor Retailers
AMAX_PROMOAMAXCommercial messages for Retailers
Globe_ALERT

Postpaid

Platinum

Prepaid

Public Safety Advisories, Network and Security-related messages
TM_ALERTTMPublic Safety Advisories, Network and security-related messages
GLOBEOTP

Postpaid

Platinum

Prepaid

Broadband

HPW

TM*

Amazon Connect, GlobeOne, Globe At Home app
SWITCHOTPPrepaidSwitch App
TMOTPTMTM App
KONEKTAYOBroadbandFormerly KapitWiFi

GLOBEATHOME

( effective Jan. 8)

Broadband

HPW

All Globe At Home Postpaid and Prepaid Messages

  • Engagement, catch-All and commercial
  • Public Safety Advisories, network and security-related messages
  • Billing-related

*Implementation of other sender numbers will be done in batches and the list may not capture other legitimate senders which includes 3rd party clients of Globe.


To check if the sender name is part of our accredited 3rd party clients, kindly check the FAQs of the these promos or campaigns.

What if I received a suspicious message from Globe?

If you receive any suspicious message, kindly report to https://www.globe.com.ph/stop-spam.

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