Your device will still be covered by the Gadget Care Program even when you are outside the Philippines. If your mobile phone gets stolen or accidentally damaged abroad, you are still qualified for claim and replacement.
Make sure that you report the incident to the proper authorities in the area within seven (7) days from the date it happened. Also, report the incident to Globe Gadget Care within the same seven (7) days so you can be informed by our customer service of the next steps needed to be done.
You can call our toll-free hotline number 1-800-8-7565400.