AIDE

What is AIDE?

AIDE is the most reliable and trustworthy Home Health Care Platform in the greater Metro Manila area — providing excellent home care solutions to patients who are dealing with injury or illness. Our medical partners are committed to meeting all of your health needs and go above and beyond to ensure you get the best care available.

What payment methods are available?

AIDE accepts payments made via bank transfer, GCash, and Credit Card.

What are the available AIDE services?

AIDE is dedicated to their mission of bringing unparalleled service to your home. Some of its services include:


  • Doctor Visit
  • Laboratory Tests
  • Marketplace
  • Nursing Care
  • Vaccination
  • Physical Therapy
  • Beauty
  • Wellness
  • E-Consultation
  • Video Consultation
  • COVID Testing


For a full list of its services, visit https://www.aide-app.com/services

What are the operating hours?

AIDE is open to serve its customers daily. Operating hours are as follows:


  • Office hours: 9 AM - 5 PM, Mondays to Fridays
  • E-consultation services: 24/7
  • Other services: 8 AM - 4 PM, Mondays to Sundays

AIDE x Globe Partnership

What is the AIDE promo?

As part of its rewards program, Globe Postpaid is offering its customers with two healthcare promos in partnership with AIDE:


  • From October 14 - November 16, 2020, Globe Postpaid customers can avail of a 10% discount on vaccines on AIDE
  • From November 1 - December 31, 2020, Globe Postpaid customers can avail of a P50 discount on AIDE’s e-consulting services 

How do I redeem the offer?

To avail of these offers, just follow the steps below:


  1. Download and/or log-in to the Globe Rewards app at https://glbe.co/GRewardsApp
  2. Scroll down to the Exclusives tab. Click view all. 
  3. Click on your preferred AIDE offer and click Redeem.
  4. Confirm your order by clicking Confirm.
  5. You will receive a text from 4438 confirming your transaction. This will include the discount voucher code. 

I redeemed the 10% off offer for vaccines. How do I use the code on AIDE?

To use your 10% discount on vaccines for AIDE, follow the steps below:


  1. Visit the AIDE app or website and choose “Vaccination”
  2. Fill out the details of your vaccination service (Who the vaccine is for, what vaccine you need, where the vaccine will be administered, and when it will be administered)
  3. Submit your request by clicking “Find me a medical professional”, and confirm your request by clicking “Yes”
  4. Once connected to a medical professional, choose your preferred payment method.
  5. Input the promo code from Globe and confirm payment to complete the transaction.

I redeemed the P50 off offer for e-consulting services. How do I use the code on AIDE?

To use your P50 discount for e-consulting services on AIDE, follow the steps below:


  1. Visit the AIDE app or website and choose “E-consultation”
  2. Select your preferred medical professional and click on “Request for Consult”.
  3. Once your chosen medical professional accepts the booking, input the promo code from Globe and choose your preferred payment method.
  4. Click on “Confirm Payment” to start your e-consultation.

Until when can I avail of the promo?

You may avail of the Globe Postpaid x AIDE promos during the following promo periods:


  • 10% discount on vaccines - October 14 - November 16, 2020
  • P50 discount on e-consulting services: November 1 - December 31, 2020 

I've already availed of the AIDE promo offer. Can I avail of the discount again?

The 10% discount on vaccines can only be redeemed once per account during the promo period; but, you may avail of the P50 discount on e-consulting services multiple times during the promo period.

I have a concern about a transaction. Who can I contact for help?

For any concerns, you may contact Bianca Esguerra via mobile at 09177941511 or email ([email protected]). 

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