ABOUT THEPLATINUM PLAN/ThePLATINUM PLAN PLUS

What are ThePLATINUM Plans?

ThePLATINUM Plans are enhanced plans designed to give you, our Platinum customer, the best that Globe has to offer.


We've prepared two options for you: A plan to partner with your device, and a line-only version when you don't get any device.

Why are ThePLATINUM Plans better than your old Platinum plans?

ThePLATINUM Plans are better because of the following:


  •  Better local mobile data on our plans
  • Flexible consumable amount across all plans
  • Built-in offers exclusive for the line-only plans
  • Priority in Globe's mobile network


Of course, these plans still come with the benefits of being a Globe Platinum customer:


  • Priority handling in Globes stores
  • Platinum hotline with 24/7 availability: (02) 77301888 for landline and 188 for mobile
  • Access to international airport lounges
  • Domestic and international concierge services
  • Loaner phones
  • Vanity mobile number
  • Special access to Globe events
  • Special privileges from local and international partner merchants
  • Membership to the Ayala Rewards Circle program

Is ThePLATINUM PLAN PLUS better than the plan with a device?

There are certain advantages to getting a line-only plan. You get the best value of Globe services on ThePLATINUM Plan PLUS with the following features:


  • Bigger consumable allowance
  • Bigger data roaming allowance
  • Earn three times more Globe Rewards points than a regular postpaid customer


For the list of countries with unlimited data roaming or Roam Surf 599, click here.


Once the days of unlimited data roaming for the month have been consumed, regular data roaming charges will apply. Data roaming, whether using Roam Surf 599, other Roam Surf variants, or zonal rates, will not be charged to your consumable allowance. These will be charged on top of your monthly recurring fee (MRF).

Do I need to pay extra for Platinum All-Month Surf and Platinum Priority Servicing for ThePLATINUM PLAN PLUS?

No need! These are built-in services and not deducted from your consumable amount.

Do I need to pay an additional fee for Unlimited Data Roaming for ThePLATINUM PLAN PLUS?

The line-only plan offer unlimited data roaming options every month that ladder up across the different plans:


  • 3-day unlimited data roaming per month at Plan 3799
  • 5-day unlimited data roaming per month at Plan 4999
  • 7-day unlimited data roaming per month at Plan 7999


Once your data roaming days for the month are consumed, the regular data roaming rates, such as Roam Surf 599, will be charged on top of your monthly recurring fee (MRF).


For the list of countries with unlimited data roaming or Roam Surf 599, click here.

How much consumable amount do I get with ThePLATINUM PLAN PLUS?

Your consumable amount is the same with ThePLATINUM Plans that have a device:


  • P1,500 consumable amount at Plan 3799
  • P2,250 consumable amount at Plan 4999
  • P4,250 consumable amount at Plan 7999

Can I still have data allowance that rolls over with ThePLATINUM PLAN PLUS?

The Platinum All-Month Surf is already part of the exclusive and built-in services of the line-only plans. Since you can already enjoy continuous local data surfing, you no longer need your regular GoSURF with roll over.

Can I still buy a new smartphone when I get ThePLATINUM PLAN PLUS?

Sure! You can still buy any smartphone from Globe at your personal expense, or purchase your device separately from other retailers.

Do ThePLATINUM PLAN PLUS have a contract?

With ThePLATINUM PLAN PLUS, you don’t have a contract.

Do I need to pay a fee if I terminate my subscription during the first 6 months of ThePLATINUM PLAN PLUS?

You don’t have to pay any fees when you request termination during the first 6 months.

What makes ThePLATINUM Plan and ThePLATINUM Plan PLUS better than before?

ThePLATINUM Plan and ThePLATINUM Plan PLUS have been enhanced with the following:


  • Built-in All-Month Surf has been extended to all plans with a 60GB monthly threshold
  • Built-in unlimited calls and texts to all networks is now available across all plans
  • Built-in Roam Surf days is now available on ThePLATINUM Plan 4999, and additional built-in Roam Surf days have been included in all ThePLATINUM Plan PLUS variants
  • Accelerated earning of Globe Rewards points compared to regular postpaid

Do I earn Globe Rewards points faster with ThePLATINUM Plan and ThePLATINUM Plan PLUS?

With ThePLATINUM Plan, you earn double the Globe Rewards points compared to regular postpaid by receiving 2 points for every P50 billed amount. On ThePLATINUM PLAN PLUS, you earn triple the Globe Rewards points by receiving 3 points for every P50 billed amount.

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