The Platinum All-Month Surf is exclusive to customers on ThePLATINUM Plan and ThePLATINUM Plan PLUS. With this offer, you won’t need to worry about additional charges for local data browsing.

To ensure the best network experience for all Platinum customers, Globe’s Fair Use Policy applies to the Platinum All-Month Surf. Your mobile data experience will change if you exceed the Platinum All-Month Surf’s 60GB threshold within one bill cycle, which is excessively high for personal mobile data usage. You may read about Globe’s Fair Use Policy at www.globe.com.ph/fup.

While Platinum customers enjoy worry-free surfing for their mobile data needs, the Platinum All-Month Surf is still covered by Globe’s Fair Use Policy. Exceeding 60GB of mobile data within one bill cycle is excessively high for personal use. Once the 60GB threshold is breached, your mobile data experience will change to maintain network quality for all Globe Platinum customers.

To learn how to manage your mobile data usage, you may get in touch with your Relationship Manager or Thea, your Digital Assistant on Facebook Messenger, for assistance.

Before breaching your monthly threshold, you’ll receive this text reminder: 

Hi! We've noticed that your mobile data usage is about to exceed the 60GB threshold for this bill cycle. For now, your mobile data experience will remain unchanged. This is just a friendly reminder that your mobile data usage is covered by Globe's Fair Use Policy which ensures the best network experience for all Globe Platinum customers. You may read about it at www.globe.com.ph/fup.

To learn how to manage your mobile data usage, you may contact your Relationship Manager or Thea, the Digital Assistant, at glbe.co/thea-gp for assistance. Data charges may apply.

Upon breaching the monthly threshold at 60GB, you’ll also receive this text:

^{Dear customer, your mobile data usage has reached the 60GB threshold for this bill cycle. To maintain network quality for all Globe Platinum customers, your mobile data experience will now change. You may read about Globe's Fair Use Policy at www.globe.com.ph/fup. Don't worry, your mobile data experience will be back to normal at the start of the next bill cycle.}

In the meantime, you may avail of a Surf Refresh promo to extend your threshold for this bill cycle. To learn more, text SURF REFRESH INFO to 8080.

Don’t worry, your Platinum All-Month Surf will refresh on your next bill cycle. 

In the meantime, you may avail of these Surf Refresh promos to extend your data threshold:

• 
  
• Platinum Surf Refresh 299 (5GB/15days)
• Platinum Surf Refresh 599 (10GB/15 days)
• Platinum Surf Refresh freebie (5GB/15 days)

You can subscribe to more than one Surf Refresh promo at a time. The data allowance of these promos will combine and the validity will be based on the one you most recently subscribed to.

Since Surf Refresh promos can’t be charged to your consumable allowance, they will be billed on-top of your monthly plan.

To check the status, text SURF REFRESH STATUS to 8080 for free.

Platinum Surf Refresh 299 and 599 are available through the following channels:

• GlobeOne app
• *143# (choose 1 > 5 > 1 > 4)
• Via text, send  SR299 to 8080 for free
• Platinum Relationship Managers
• Thea, Platinum Digital Assistant
• Platinum hotline at 188 using mobile or (02) 7730-1888
• Globe stores
  

The Platinum Surf Refresh freebie is available through these channels only:

• Platinum Relationship Managers
• Thea, Platinum Digital Assistant
• Platinum hotline at 188 using mobile or (02) 7730-1888
• Globe stores
  

The Surf Refresh freebie may only be redeemed once per mobile number. Once redeemed, you’ll see this in your bill but without any charges.

When your Surf Refresh expires, the remaining data allowance is forfeited.

You can still use your remaining data allowance from your active Surf Refresh, and it will be consumed first before the Platinum All-Month Surf.