Mobile Postpaid Transfer of Ownership

How do I transfer the ownership of my Globe Mobile Postpaid account and are there applicable fees?

To request for transfer of ownership, your account must be:

  • Active and working, not terminated.
  • All balances and unbilled usage charges should be settled before changing ownership.
  • Outside a contract.


Both the existing and new customer should visit a Globe store with the following documents:

Existing owner/customerNew owner/customer


Additional document if the existing owner is deceased:

  • Death certificate


Additional document if the existing owner is missing:

  • Deed of sale
  • Proof of donation
  • Affidavit of ownership
  • Proof of identification
  • Change of ownership form (signed by both parties)
  • Mobile Service Agreement form
  • Proof of billing address
  • Financial documents

The table below shows the acceptable documents for each type of requirement:

Proof of IdentificationProof of Billing AddressProof of Financial Capacity
  • Company ID
  • Driver’s License
  • Passport (bearing signature)
  • SSS/TIN/GSIS ID
  • PRC/IBP ID

  • Any acceptable ID with address
  • Credit card statement
  • Public utility bills (electric, water, cable)
  • Bank statement
  • Notarized contract of lease
  • Airway bill
  • Should be the latest copy and must not be expired
  • Computerized 1-month payslip
  • Certificate of Employment and Compensation
  • ITR with BIR or Bank-received Stamp (form 1700)
  • W-2 (form 2316)
  • Credit card 
  • 3-month Certificate of Allotment plus Employment Contract (for overseas workers)
  • Should be the latest copy and must not be expired

Can I request for change of ownership of an account that’s still within contract?

Yes you may, as long as the new owner/customer is willing to continue the remaining contract.

Where can I request for change of ownership?

To request for change of ownership, you may book an appointment with the nearest Globe store at https://www.globe.com.ph/stay-safe-at-home/stores.html.

After the transfer of my subscription with its ongoing contract, can the new owner immediately change the plan?

Yes, please note though that our existing policies on change of plan will apply.


If you're out of contract:

You can change your plan any time if you’re already out of contract and the new plan will take effect on your next bill cycle.


If you're within contract:

You can only change to the new plan as long as you’re getting the same amount or upgrade to a higher plan. If you’re moving to a plan with a lower plan commitment, you’ll be charged with a pre-termination fee that you have to settle first.

After the successful transfer of a line-only subscription, can the new owner terminate the line after a few months?

Yes, however, we recommend completing what remains of the existing contract before requesting for termination, to avoid additional charges, i.e., pre-termination fee (if applicable).

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