Handset Upgrade | Handset Financing Plans FAQs
The Handset Upgrade l Handset Financing Plans from Globe allow you to own a device without upfront payment, with low monthly installments, plus the option to upgrade to a new handset after 12 months.*
The table below shows the features of the Handset Upgrade l Handset Financing Plans:
|Two plans to choose from, 999 and 1,299||You get to choose the plan that fits your lifestyle and need|
|Bonus value per plan|
Each plan gives P500 bonus value
|Latest line-up of devices||Choose from selected Huawei and Samsung models or the latest iPhones|
|No upfront cash needed||Get the latest phone even without cash or credit card|
|Installment payment terms||Pay for your device in equal monthly amounts, charged to your postpaid bill|
|Yearly phone upgrade||Get the chance to have a new phone* every year with the Handset Upgrade Plan.|
*Phone to be returned should be in good working condition or damage fees will apply.
The Handset Upgrade Plans come with 27 months' contract. Handset Financing Plans come with 24 months’ contract.
These installment plans come with consumables which you can use to pay for services that you can mix and match such as data, call and text services and premium content.
Whenever the need arises, you may also opt to get other one-time or recurring services beyond your plan These extra services will be charged in addition to your monthly plan.
- If you’re applying for a new/additional line:
- Regular policies and postpaid requirements apply.
- You may apply through our Sales hotline at (02) 730-1010 or visit any of these Globe stores:
Region Globe Store GMA UP Town Center SM North EDSA SM Megamall Tower One Glorietta Greenbelt Rockwell SM Mall of Asia Market! Market! SM Aura The Globe Tower Uptown Place BGC Iconic BGC Alabang Town Center SM Southmall South Luzon SM Sta. Rosa SM Dasmarinas SM Bacoor SM Batangas SM Lipa Ayala Mall Liberty Center Visayas/Mindanao Ayala Center Cebu Ayala Center Centrio
- If you’re up for plan renewal:
- You must own a personal Globe postpaid subscription whose contract has already ended.
- Call us at (02) 730-1300 anytime from Monday-Sunday, 8 AM - 10 PM.
- When your eligibility is confirmed and you’ve decided which plan to avail, you’ll be asked to fill out a recontracting form and a Loan Agreement form.
Whether applying for a new line or renewing your plan, you’ll be asked to sign a Loan Agreement form. It’s the document that describes and breaks down the monthly payments you’ll be making for the handset as well as your plan’s terms and conditions.
Under Handset Upgrade Plans, these are the handset choices:
|Handset||Plan||Installment Amount||Total Monthly Fee|
|Samsung Note9 (128 GB)||Handset Upgrade Plan 999||P2,100/month||P3,099/month|
|Handset Upgrade Plan 1299||P3,399/month|
|Samsung S9 (64 GB)||Handset Upgrade Plan 999||P1,800/month||P2,799/month|
|Handset Upgrade Plan 1299||P3,099/month|
|Samsung S9 + (64 GB)||Handset Upgrade Plan 999||P2,150/month||P3,149/month|
|Handset Upgrade Plan 1299||P3,449/month|
|Huawei P20||Handset Upgrade Plan 999||P1,100/month||P2,099/month|
|Handset Upgrade Plan 1299||P2,399/month|
|Huawei P20 Pro||Handset Upgrade Plan 999||P1,450/month||P2,449/month|
|Handset Upgrade Plan 1299||P2,749/month|
With the Handset Upgrade Plan, you can upgrade as early as the 13th month. To upgrade:
- Just return your existing device in good condition at participating Globe stores (Refer to the stores list in #3)
- Choose your new device from the available models
- Fill out a Loan Agreement Form.
No outright payments needed as you’ll pay for your new device in installments through your plan.
If your phone isn’t in good condition, the following damage fees may apply:
|Damage Fee*|| S8 | S8+ | Note8||S9 | S9+ | Note9||Huawei P20 | P20 Pro|
|Level 2 - device is 100% fully functionalWith deep scratches, small chips and dents||P11,600||P14,100||P4,800|
|Level 3 - device isn’t fully functionalWith deep screen scratches, larger dents, missing screws, chipped and/or cracked screen||P18,200||P20,700||P7,600|
Yes, you can but doing so will incur some charges. If you’re not up to it, it’s really best to finish your contract.
If you terminate before 24 months - you’ll have to pay a pre-termination fee of P2,000, a P550 admin fee plus the balance of the device payments.
If you terminate after 24 months - you only have to pay the balance of the device payments.
Turning over the line to someone means a change in ownership. This won’t be allowed unless:
1. Your contract is terminated
2. Your device payments have been completed.