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Prepaid 5G SIM Promo Bundle - Globe Help & Support

Prepaid 5G SIM Promo Bundle

What is this new SIM offer?

Globe Prepaid will offer SIMs exclusively available in online channels such as Globe Shop, Lazada, Shopee, etc. The SIM offer is bundled with a promo that you can enjoy via the GlobeOne app.

What are the different types of SIMs bundled with a promo?

You can choose from the following SIM bundles available in online channels:

  SIM bundlePromo Inclusions
Globe Prepaid 5G SIM w/ Go140Globe Prepaid 5G SIM with 11GB + Unli Allnet Texts + Unli Calls to Globe/TM, valid for 7 days
Globe Prepaid 5G SIM w/ SURF4ALL99Globe Prepaid 5G SIM with 9GB, valid for 7 days

Apart from the promo bundle which I paid for, are there other freebies included in the SIM?

Yes, you can still enjoy the freebies included in the SIM pack. Overall, the SIM comes with a promo bundle and the SIM freebie.

How is this different from the regular SIM sold in mainstream channels like telco tiangges and sari sari stores?

These SIMs already come with a prepaid promo. These are exclusively available in online channels such as Globe Online Shop, Lazada, Shopee, and more.

How much is the SIM?

The SIMs bundled with a promo are normally sold at regular SRP (SIM + promo) with a standard delivery fee.

SIM bundle

Regular SRP

LIMITED-TIME OFFERS

Free Delivery Only

Discounted + Free Delivery

Free SIM + Free Delivery

Globe Prepaid 5G SIM w/ Go140

P180 + Delivery Fee

P180 + Delivery Fee

10% off the Regular SRP


+


Delivery Fee

P40 off the Regular SRP + Delivery Fee

Globe Prepaid 5G SIM w/ SURF4ALL99

P139 + Delivery Fee

P139 + Delivery Fee

Note: Free delivery of up to P50 only

Where can I buy these SIMs bundled with a promo?

You can buy these SIMs only in our online channels. These are not available in regular channels like sari-sari stores, tiangges, and other offline channels.

How do I activate my SIM and claim my free promo?

  1. Activate your SIM by doing any of the following:
    • Send a text message
    • Turn on your mobile data
    • Do a balance inquiry, etc.
  2. Then, activate your your promo bundle by doing the following:
    • Download the GlobeOne app via Google Play Store or App Store.
    • Create an account by entering the number of you new SIM with promo bundle
    • Go to the dashboard and click the ‘Activate’ button to use the promo bundle

Is there a return policy for the SIM?

Return policy is dependent on the established process of the e-commerce sites.

What do I do if I encounter issues with the offer?

Feel free to report them via GlobeOne. If you don't have the app yet, you can download it via Google Play Store or App Store.

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