Globe Online Grand Gadget Sale 2019

Is this promo open to all?

This promo is open to all users who will receive the promo code and purchase via Globe Online Shop or Globe’s Official Stores in Lazada and Shopee.

How can I avail of the promo?

  1. Upon receiving an SMS / email / digital advertisement from Globe with the promo code, go to the link provided and choose from our selection of hero LTE gadgets
  2. Add to Cart
  3. Enter the promo code to apply the discount
  4. Proceed to Checkout
  5. Enter personal details, contact info and delivery address
  6. Select your preferred payment method:
    • Cash-on-Delivery
    • Credit Card / Debit Card / MasterCard
    • GCash
  7. Receive successful order confirmation via email
  8. If you choose Cash-on-Delivery, pay the amount upon delivery and get your brand new LTE gadget!

Is visiting shop.globe.com.ph / lazada.com.ph / shopee.ph free?

Standard data charges may apply. It will be better if you browse the website with available data promo. You may register to any data promo via *143# for free.

How will I know if my order was successful?

A. Globe Online Shop:

Within a few hours from checkout, you will receive an email from Globe Online Shop notifying you on your successful order completion, along with a reference number you can use to track your order.


We will also email you about your order being processed within 48 hours upon checkout (except for weekend orders that may take an additional 48 hours).


On the delivery day, you will receive a phone call or text message from our courier who will deliver your new handset.


B. Lazada / Shopee:

You will see a confirmation page containing your order number within the Lazada / Shopee app or website, validating that you successfully placed your order.

How can I track my order?

A. Globe Online Shop:

Just go to https://shop.globe.com.ph/track-order and enter your order reference number and email address to track the status of your order.


B. Lazada / Shopee:

You can track your order via the order tracking features of Lazada and Shopee.

If via Shopee:  On the app or website, click: “Me” > “To receive” under “My Purchases”, then click the image of the handset ordered.


If via Lazada: On the app or website, click: “Account” > “To receive” under “My Orders”, then click the image of the handset ordered.

How long will it take before my new LTE gadget is delivered?

A. Globe Online Shop:

Standard delivery lead time applies

  • GMA (1-2 business days)
  • Provincial (5-7 business days)

For one-day, 50% flash sales, delivery lead time may be longer at 14 working days upon ordering.


B. Lazada / Shopee:

    Following successful order pickup upon order confirmation, you should receive your order within the following time frame

  • GMA (2-5 calendar days)
  • Provincial (3-8 calendar days)

What if I am not available during the delivery, what should I do?

To ensure that the handset gets delivered to you and not to someone else, we are not allowing authorized representatives from getting the handset. You may coordinate with our representatives on the most convenient time and place where we can deliver the handset directly to you.

What if the gadget/SIM I received is defective?

A. Globe Online Shop:

You may go to https://shop.globe.com.ph/help#exchange-replacement to know the details on how you can get your gadget/SIM replaced within 7 days after delivery.


B. Shopee

Just visit https://help.shopee.ph/ph/s/article/Return-Refund-for-Local-Products-1542963400392 for the full Shopee return process.


C. Lazada

Just visit https://www.lazada.com.ph/helpcenter/returns/?spm=a2o4l.helpcenter.topics-list.5.1d5a72ebcKfBYf for the full Lazada return process.

For the discounted handset, are there any freebies that come with it?

o    For Globe Online Shop, customer can choose among four SIM options:

  • New Globe Prepaid SIM with free 1GB data + 500MB video access to YouTube, HOOQ, and Viu upon activation* and monthly rebates of 1GB data for a minimum P150 top-up / month valid for 15 days
  • New TM SIM with free 700MB FB upon activation and monthly rebates of 700MB FB + unli allnet texts for a minimum P100 top-up / month valid for 7 days
  • Globe Prepaid LTE Upgrade SIM (for Existing customer) with free 1GB data for 3 days
  • TM LTE Upgrade SIM (for Existing customer) with free 1GB data for 3 days
  • For Lazada, customer gets New Globe Prepaid SIM with free 1GB data + 500MB video access to YouTube, HOOQ, and Viu upon activation (via Globe Switch app only) and monthly rebates of 1GB data for a minimum P150 top-up / month valid for 15 days
  • For Shopee, customer gets New TM SIM with free 700MB FB upon activation and monthly rebates of 700MB FB + unli allnet texts for a minimum P100 top-up / month valid for 7 days

*Activation via Globe Switch app only

How long will the promo last?

The promo will run from September 17 to December 31, 2019  only.

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