Agoda is one of the fastest-growing online hotel platforms worldwide, listing 750,000 hotels and providing services in 38 different languages.
What are the benefits of booking your accommodation through the Globe Rewards and Agoda site?
Aside from getting the best accommodation rates from Agoda, you will also be rewarded with bonus Globe Rewards points.
Who are eligible to receive Globe Rewards points when they book via Globe Rewards and Agoda co-branded website?
Only Globe customers who input their Globe mobile number when they book an accommodation in the site will be eligible to receive Globe Rewards points.
How many Globe Rewards points will be seeded to my Globe mobile number once I booked through this site?
It will depend on the accommodation booking value that you availed. For every Php500.00 of booking accommodation, you will receive 15 Globe Rewards points. Points earned are based on the room cost only, excluding taxes and service charges. From time-to-time, you can earn more Globe Rewards than the 15 points when tactical offers are in place.
How soon can I get my Globe Rewards bonus points?
It will be seeded to your mobile phone 45 days after your materialized booking or check-out. We will automatically notify you once the Globe Rewards points have been seeded to your mobile phone.
If I have questions regarding my booking who can I contact?
No, the Globe Rewards and Agoda partnership only caters to online bookings. Meaning, the promo benefit of Globe Rewards points will only be given to customers who book through the co-branded site of Globe and Agoda, https://www.agoda.com/globe
I am a TM customer, can I earn points too?
Yes, the promo is open to all Globe Prepaid, Globe Postpaid, and TM customers.
I am booking more than 1 accommodation, can I earn from all accommodations booked within the promo period?
Yes, all of your bookings will receive their corresponding bonus points.
Can I book for another person at the co-branded site of Globe and Agoda and still earn points?
Yes. You can book for another person and still earn the points for yourself as long as you input your own mobile number in the required field.
Can I get my points before I check-in to the hotel so I can redeem a reward prior departure?
No, bonus Globe Rewards points will only be seeded / rewarded 45 days after your materialized booking or check-out booked through our co-branded website.
I'm leaving on a trip; can you expedite bonus points seeding?
No, bonus Globe Rewards points will only be seeded / rewarded 45 days after your successful booking as certain validations from your booked accommodation and Agoda still needs to be done.
I'm in a different country and there was a problem with my booking, can I contact Globe Hotline to assist me?
For all booking related questions or concerns, please contact Agoda at this email [email protected]
If my initial booking was only for a certain number of days and I extended my stay through the hotel, can I earn points for the extension?
No, if you still want to earn points for your extension, you would have to make another booking on your extended nights through the co-branded site of Globe and Agoda. Only bookings made in the co-branded site will earn points.
Glad to have been of help. Thanks for the feedback!
GLOBE REWARDS POINTS
How do I check my Rewards points?
Text BAL to 4438 to check your available points or you could check by dialing *143# and press 10 for Globe Rewards
Will my bonus points expire?
Yes, all Globe Rewards points earned during the current year will expire on March 31 the following year.
I only earned my points in January / February; will it expire on March already?
No. Only Rewards points earned from January to December of the previous year will expire this March.
Are bonus points higher if you are a postpaid subscriber?
No, the bonus points that you will receive will just depend on the value of accommodation that you booked through our co-branded site. For every Php500.00 of booking accommodation, you will receive 15 Globe Rewards points.
Can I pay using my points to book my hotel?
No, the payment for your hotel should be via the agreed terms of payment to the hotel (i.e. Credit Card or Cash). However, your points are as good as cash in Globe Rewards' partner merchants.
Will I earn points on my credit card even if I earned Globe points already?
Yes, you will still earn points for your credit card as these points are totally different entities.
I'm a loyalty card holder of the hotel that I am booking at; can I get points for my stay with them even if I earn Globe points already (and vice versa)?
Yes, you will still be able earn points for your hotel loyalty card and earn Globe Rewards points as well because these points are totally different entities.
I spent 700 pesos, but mechanics is 15 points for every Php500.00, will you give me points for the excess Php200.00?
No, we will only reward you with points at increment values of Php500.00
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