Important Advisory


AirAsia BIG Points Promo offer is no longer available. For more ways to use your points, check Globe Rewards or download the New GlobeOne app for the latest rewards and exciting exclusive deals that you can enjoy!

Air Asia BIG Points

What is this promo about?

Globe customers can redeem Rewards points for Air Asia BIG Points via the New GlobeOne app  and earn up to 2x more BIG Points for the first time redeemers/converters within the promo period while Bonus BIG Points who have previously redeemed/converted their Globe Rewards points to AirAsia BIG Points.

How many Rewards points can I redeem to BIG Points?

Choose the amount of points you wish to redeem from October 15 to November 14, 2021 only.


50 Globe Rewards Points

150 BIG Points

100 Globe Rewards Points

300 BIG Points


  • Your BIG Points are valid to use via the BIG Rewards app only until December 31, 2021. A text notification from 4438 will be sent confirming the points redeemed.

Where and How to redeem Air Asia BIG Points using the Rewards points?

  • Open the New GlobeOne app and log in to your account.
  • Select Air Asia BIG Points voucher offer.
  • Review the details and points will be deducted.
  • Tap REDEEM NOW to proceed with your redemption.
  • Receive text notification of the voucher redemption from 4438 with a code and a link to claim the BIG Points.

Where and How to use the code via BIG Xchange?

To use the code, please follow below steps:

  • Download the BIG Rewards app https://bit.ly/BIGXcode and register your account.
  • Click the link (https://bit.ly/BIGXcode) sent via text and you’ll be redirected to the BX Convert by Code page in the BIG Rewards app.
  • After being redirected to the BX Convert by Code page in the BIG Rewards app, input the unique code received via SMS to redeem the BIG Points.
  • Wait for the confirmation screen to confirm the successful redemptions.

Where and When are the voucher codes valid?

Customers may use their voucher code at the Air Asia BIG Rewards app. The code is valid until December 31, 2021.

What is the promo duration?

This promo will run from October 15 to November 14, 2021.

Who are entitled to avail of the offer?

Globe Postpaid, Platinum, Globe Prepaid ,TM and Home Prepaid WiFi customers who have enough points in the New GlobeOne app.

How will I know if I've successfully redeemed the offer in the Globe Rewards app or New GlobeOne app?

You’ll get a confirmation message from 4438 with the voucher code and a link to the Big Rewards app.


Sample message:

You may now enjoy your 150 AirAsia BIG points. Just use the code <CODE> at https://bit.ly/BIGXcode to claim. T&Cs apply. Code is until Dec. 31, 2021. Visit https://glbe.co/RVouchersFAQ for more info. Data charges may apply.

How do I earn Bonus BIG Points?

During the promo period, a first time BIG Points redeemers/converters can earn up to 2x more Bonus BIG Points while existing redeemers/converters are eligible to earn Bonus BIG Points per redemption/conversion.

How many Bonus BIG Points can I earn during the promo period?

Number of Globe Rewards PointsNumber of BIG PointsNumber of Bonus BIG Points

NEW redeemers/converters

EXISTING redeemers/converters

50 Globe Rewards Points

150 BIG Points

150 BIG Points

75 BIG Points

100 Globe Rewards Points

300 BIG Points

300 BIG Points

150 BIG Points

When will the Bonus BIG Points be credited into my account?

Bonus BIG Points will be credited into your BIG member account within fifteen (15) working days (excluding weekends and holidays) after the end of the promo period.

How will I know if my Bonus BIG points have already been credited to my account?

To check if your Bonus BIG Points have been successfully credited, log into your account at www.airasiabig.com or via the Big Rewards app.


You can view your full transaction history by tapping on your profile picture or the profile icon on the top left of the app screen. Then, select 'My Transaction History’ to view BIG Points transactions. The green arrow indicates the points you've earned and the red arrow indicates the points you've used.

I don't have a New GlobeOne app and I'm using text or *143#, can I still redeem the offers?

We recommend you to download the New GlobeOne app to fully enjoy your discounted and updated offers.

What do I do if I didn't receive a text notification for my code from 4438, can I still get my code?

If you are able to successfully redeem via the New GlobeOne app, kindly text VOUCHERINFO to 4438. You'll receive a confirmation message from 4438 with the 8-digits code and unique link where you can use your voucher code.

What do I do if the code is not working or invalid?

You may send a message on the AirAsia BIG Facebook Page https://www.facebook.com/bigloyaltyphilippines or email at [email protected]

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