Tenured Rewards

What are the Tenured Rewards all about?

During the 917 season, we are giving special gifts for customers who have been with us for 2 years and above, just visit the Globe Rewards app to open your surprises at http://glbe.co/GRewardsApp

I received my partner points, how long will these be valid?

Your Partner points are valid until October 01, 2020.

Who is eligible for the Tenured Rewards?

All Globe Prepaid, TM,Globe Postpaid and Platinum, Globe At Home Postpaid/Prepaid, Globe myBusiness Individual and Managed, Globe Business Individual and Managed who has been with us for long period of time. For multiple lines, tenured reward is based on a per mobtel level and tenure count.

How can I redeem my special gift?

a. If you're qualified to get points based on tenure, partner points will be seeded to the you with confirmation message.


b. Download/open the rewards app


c. Claim your rewards and other surprises (GMusic Fest, Raffle entry, etc) by clicking the National G Day banner in What's Hot or via the All Rewards section

Tenure Rewards - 2

Where can I use my Partner points? Can I redeem Globe Products (e.g. GOSURF, EZSURF, etc.) with partner points?

You may use your partner rewards points to redeem non-telco products such as digital vouchers or partner stores offers like Lazada, Zalora, Grabfood, GCash, and other existing partners of Globe Rewards. You won't be able to use this to redeem Globe telco products like GoSurf, EZSurf, Bill Rebates, and etc.


You may check the list of our existing partners in the Globe Rewards app at http://glbe.co/GRewardsApp.

I received Partner points but I am out of the country, how can I use my points?

Yes, you may only use your Bonus Rewards points even if you're in another country. Received partner points is valid until October 01, 2020.

Do I now earn Globe Rewards points regularly or just for this particular promo?

This is just a one-time earning of points, in line with the National G Day celebration.

I don't have the Globe Rewards app, can I use *143# or via text to redeem?

You can still use *143# or via text to redeem, however, most of our updated and latest offers can only be redeemed via the app. If the offer you’re trying to redeem is an app exclusive, a notification will be received. We encourage you to use and download the Globe Rewards app via Google or Apple store.

I received Globe Rewards points but my number is temporarily disconnected, how can I use my points?

You may use your points once your account has been reconnected. Points are valid until October 01, 2020. 

Can I redeem my points even if I have overdue balance?

Yes, you can still redeem your points even if you have an overdue balance. Just make sure to settle them right away to avail these exciting gifts for you.

My account is from a previous owner; how will you compute for transfer of ownership requests?

Tenure count will start on the first creation date of your transfer of ownership request and will be carried over to the new account owner. For multiple transfer of ownership process, tenure count will start on the transfer of ownership date and will be carried over to the new account owner.


For customers were transfer of ownership was processed more than once in a year, the tenured rewards will be based on their 2nd transfer of ownership activation date.

My account is under a Corporate account and I received about your National G Day text notification, however, I cannot download the Globe Rewards app?

You may check with your Account Manager/Hotline or Enterprise support for them to check if your company allows apps download.

I downloaded the Globe Rewards app and tried to register but there was an error prompt that said "This is only open for Globe Postpaid, Globe Prepaid, and TM consumer only.

We're sorry about this. We can have this fixed within 24 hours, please get in touch us at m.me/globeph.

Can Globe At Home customers participate in National G Day?

Yes! All Globe At Home Postpaid and Prepaid customers can join the National G Day offers and events when you download and register to the Globe At Home app at glbe.co/GAHapp.


Enjoy world class talent, exciting raffles, and free vouchers and discounts for online shopping sprees so that you can Recreate the World Right at Home.

Can Bayan customers participate in National G Day?

Yes! All Bayan customers are eligible for National G Day offers and events when you download and register to the Globe At Home Messenger chatbot at https://bit.ly/2FORCBW. You can enjoy world class talent, exciting raffles, and free vouchers and discounts for online shopping sprees so that you can Recreate the World Right at Home.

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