Popular FAQs for MyRewards

How do I know if I am a member of MyRewards MyGlobe?

All customers with active Globe/TM SIMs are automatically members of the program. No registration required.

Can I convert my points to cash?

Points may be used to redeem rewards of your choice from our rewards catalog.

How come I can't redeem rewards?

Please ensure that you:

  • Text the correct syntax for redemption.
    • Text REDEEM <space> ITEMCODE to 4438. P1/transaction.
    • If PIN is activated: Text REDEEM <space> ITEMCODE <space> PIN to 4438. P1/transaction.
  • Have at least P1 balance for the redemption transaction.
  • Have not opted-out of the program.
    • Text YES to 4438 to opt-in MyRewards MyGlobe.
  • Have sufficient points to redeem the reward you choose.
    • Text BAL to 4438 to check available points. P1/transaction.
    • Text ITEMS to 4438 to check rewards and corresponding points required. P1 minimum balance required to send this message for free.
  • Choose the rewards that are currently being offered in the rewards catalog.
    • Text ITEMS to 4438 for the complete list of rewards. P1 minimum balance required to send this message for free.
  • MyRewards MyGlobe may be unavailable due to system maintenance and upgrade.
    • Call 211 and our Customer Service Representative will gladly assist you.

What are the benefits of My Rewards. My Globe VIP?

Aside from earning points for every reload, VIP members are entitled to our exclusive premium rewards and privileges like:

  • Get a once-a-month free mobile service from Globe/TM
  • Get a special gift every year
  • Enjoy discounts and freebies from the biggest shopping and lifestyle brands in the country
  • Receive a complimentary SM Advantage Card Prestige
  • Own a spare SIM
  • Enjoy priority handling at Globe Stores nationwide

Those benefits are awesome! So how do I become part of My Rewards. My Globe VIP?

It's really easy! You just need to have an average monthly spend of P5,000 on your prepaid load for 6 straight months. Once qualified, you will be informed via a text message from 4438, and you will be asked to text the following syntax:

Vip Firstname/Middle Initial Lastname/Address/Bday(mmddyyyy) to 4438 for free to join.

Example: Vip John/A Uy/9 Red Street Cubao Quezon City/12141978