Instant Rewards FAQs

What is Instant Rewards?

With Instant Rewards, Globe Prepaid, Postpaid and TM customers can earn rewards points which they can use instantly to pay at our partner stores.

Do you mean I can now use my points as "cash"?

Yes, that's right!

Cool! So what are the rewards I can redeem with my points?

You can redeem awesome rewards such as movie tickets, food, drinks, passes to theme parks, and more! Check out the list of our partner stores below:

Partner Stores
Participating Branches
Ayala Malls Cinemas
Figaro Coffee Company
(Available at Greenbelt 1, SM North EDSA, Hanston Bldg. Ortigas, Robinson’s Place Ermita, SM Mall of Asia only from May 10-Jun 1, 2013)
Enchanted Kingdom
San Lorenzo Road, Santa Rosa City
Sunglass HutAvailable in all 14 branches nationwide
Rose PharmacyAvailable in all branches nationwide (Available at Juan Luna, Fuente, Uc Banilad, Talamban Br. 1, and Guizo Hi-way from July 5 - July 18, 2013)
KFCAvailable in all branches nationwide
(Available at Robinsons Ermita, SM San Lazaro, Megamall A & B, 168 Shopping Mall, Fairview Market, Comembo, Welcome Rotonda, Acropolis, Edsa Central, and SM Fairvew)
BenchAvailable in all branches nationwide
(Bench Boutiques, Baby Bench Body Boutique, Bench To Go Kiosk, B Tweeners boutique, Tofu, Celio, Fox, Herbench, Human, Kashieca, Mother Care, Patchi, Pinoy Lab, and Super Bench)
PetronAvailable in all branches nationwide
(Available at Cavite, Pampanga, Mandaluyong, Makati, Taguig, Paranaque, Quezon City, Caloocan City, and Bulacan)
Memo ExpressAvailable in these branches: Megamall, North Edsa, Festival Mall Alabang, and Mall Of Asia
Greenhills Partner ( Phones and Gadget establishments)Available in Theatre Mall: InfoSync Enterprise and Wifi Trading and in VMall: Beeper City

How will I know how many points I need to redeem an item?

A peso of your bill is equal to 1 point (P1 = 1 point). So let's say you earned 500 points, that's already equivalent to P500! You may redeem using any points value above the minimum points requirement indicated per partner store.

Is there a transaction fee for in-store redemptions?

For Globe Prepaid and TM customers, there is a P1 transaction charge. For Globe Postpaid, there is no charge.

Is there a maximum number of transactions?

Yes. You can only do 5 transactions per day.

How do I redeem items from your partner stores?

It's easy! Just text BUY <space> <10-digit mobile # of cashier> <space> <points needed> and send to 4438.

For example: BUY 917XXXXXXX 100

Wait, where can I get the mobile no. of the cashier?

You may get the mobile no. of the cashier at the counter. Please do your redemption transactions at the counter.

Can I cancel a redemption transaction?

No, you can't cancel successful redemption transactions.

I want to redeem more than 1 item from the store. Can I do that?

Yes! Just add the total points requirement.

Can I also transfer points less than the item's price?

Yes, you can. Just pay for the balance using cash or credit card.

Are their limitations on the products or services I can redeem?

You may redeem any product or service available at the store during date of redemption as long as it doesn't coincide with another promo.