GoHealth and Pacific Cross

What is GoHealth?

Globe has partnered with Pacific Cross and telemedicine service KonsultaMD, the no.1 non-life insurance provider, to bring GoHealth, a prepaid health product catered for consumers who have limited resources to avail of costly plans in the market.

What is this GoHealth promo about?

Globe and TM consumer accounts (Platinum, Globe Postpaid, Globe Prepaid, TM, Home Prepaid WiFi) can enjoy voucher codes from GoHealth. Purchase these unique codes in the New GlobeOne app using Globe Rewards points.


You may use your GoHealth code at the Pacific Cross website or mobile.

GoHealth PlanPoints RequirementPromo DurationChannelsValidity

GoHealth Basic Plan

Depends on the GoHealth Plan choice

December 4, 2020 to November 23, 2022



New GlobeOne app

These codes are valid at least 60 days after the redemption.

Where and when are GoHealth codes valid?

You may use your GoHealth code at the Pacific Cross website at https://gohealth.pacificcross.com.ph/ to register and apply for the Health Insurance. These codes are valid at least 60 days after the redemption.

How can I use the code in the Pacific Cross website to claim health insurance?

  • Customer receives the code from  4438 and a link to the Pacific Cross website
  • Customer copies and uses the code at the Pacific Cross website: https://gohealth.pacificcross.com.ph/ and clicks “Proceed”
  • Customer redirects to the Pacific Cross KYC site and fill up the details needed
  • Once registration is successful, customer receives an Individual Policy Contract via email in PDF format

How do I redeem the GoHealth vouchers?

via the New GlobeOne app


  • Download and/or open the New GlobeOne app.
  • Go to the Rewards section when tapped Rewards found at the bottom right of the app screen. Tap Redeem and will be redirected to the Rewards catalog.
  • Choose which account (if with multiple accounts enrolled) to use for voucher redemption. Then, tap or search for GoHealth20 to redeem.
  • Display Promo Details and click Redeem
  • Get GoHealth20 voucher code for 10 points
  • Confirm the details and click Redeem.
  • Receives in-app notification. Then, receives 4438 text notification with a unique voucher code after redeeming the voucher successfully.

What are your GoHealth plan packages?

GoHealth (Basic Plan)
BrandOffer (SKU-basedPoints RequirementCoverage

Globe Postpaid

Platinum 

GoHealth15

15 points

P1,000 insurance coverage, 3 months

Globe Prepaid

GoHealth20

20 points

P1,000 insurance coverage, 3 months

Globe Postpaid

Platinum 

GoHealth50

50 points

P4,000 insurance coverage, 3 months

Globe Prepaid

TM

GoHealth55

55 points

P4,000 insurance coverage, 3 months

Emergency In-Patient Treatment or Illnesses Covered: Covid-19, Dengue and Leptospirosis

GoHealth Max (Wide coverage)

Globe Postpaid

Platinum 

GoHealthMax30

30 points

P5,000 insurance coverage, 3 months

Globe Prepaid 

TM

GoHealthMax35

35 points

P5,000 Insurance coverage with 7 teleconsults,3 months

Globe Postpaid

Platinum

GoHealthMax70

70 points

P20,000 Insurance coverage, 3 months

Globe Prepaid 

TM

GoHealthMax75

75 points

P20,000 insurance coverage with 7 teleconsults, 3 months

Emergency In-Patient Treatment or Illnesses Covered:

  • Acute and lower respiratory infection, Pneumonia, Bronchitis, UTI, Respiratory Tuberculosis , Gastroenteritis, Diarrhea. Tonsillitis
  • Critical care due to any types of Cancer for any stage

Is there an age restriction to be able to avail of an Insurance Coverage?

Yes. Eligibility age is between 15 days old to 65 years old.

I did not receive the Insurance Policy, What do I do?

The customer may get in touch with Pacific Cross Customer Service through telephone number +63 2 8230-8511, mobile number +63 917 538-7274 or e-mail at [email protected]

I have a current medical insurance benefit, can I still use this right after activation?

Yes, however it depends on other insurance company’s policies on claims for having multiple insurance benefits.

Can I register more than one medical insurance all under my name?

Yes. The customer can register up to four (4) Insurance Coverage under the same name at a given time. If one of your insurance policies expired and your active insurance policy is down to 3, you may then register again.

Where can I check to know more information about GoHealth?

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