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MetroMart Promo - Globe Help & Support

MetroMart

What is this promo about?

Globe customers can enjoy a ₱300 discount on a minimum purchase of ₱2,000 at MetroMart for only 1 Rewards point.


Please note that the required rewards points, voucher offer/s and promo duration are subject to change. Make sure to check the GlobeOne app to know the partner’s current rewards and promo offer.  


Learn more about Digital Vouchers

How to redeem a reward via the GlobeOne app?

  1. Download via Play store, App store, App Gallery and/or open the GlobeOne app.
  2. Go to the Rewards section then Select/Search: MetroMart
  3. Click Next then Redeem
  4. Wait for the confirmation from 4438 containing the unique code. For Globe At Home customers, no need to wait for the 4438 message, from the GlobeOne app dashboard menu, click View Vouchers section.

How will I know if I have successfully redeemed?

You’ll get a confirmation message from 4438 with a unique code or click View voucher from the GlobeOne app dashboard main menu. For Globe At Home customers, no need to wait for the message from 4438, click View voucher section from the GlobeOne app dashboard menu to check code.

Where and how to use the code?

MetroMart codes can be used upon checkout on the MetroMart app or at www.metromart.com

Until when can I redeem the code?

 The code can be redeemed until December 21, 2023

I have accidentally lost/deleted/ not received my voucher code from 4438. What should I do?

If you’ve successfully redeemed the voucher, you may click the View voucher section from the GlobeOne app dashboard main menu.

Why can’t I redeem?

  1. Vouchers can only be redeemed via the GlobeOne app within the given promo period.
  2. The offer you want to redeem might be unavailable at the moment due to the high number of requests.
  3. Kindly ensure that you have good signal reception and data connection before transacting.
  4. Update the version of your GlobeOne app regularly
  5. Have enough points to redeem
  6. Make sure to follow and be guided by the Terms and Conditions ( per partner offer) (i.e. code has expired, code has been fully redeemed, redemption period, limited redemption, offer is for a specific account type).  
  7. New rewards redemption capping limit policy:
    • Mobile Globe Prepaid/TM/Postpaid, Platinum, SG and EG: 10x transaction per week.
    • For Globe At Home and Home Prepaid WiFi, the limit is at 7x transactions per week. 
  8. The use of the voucher is subject to Globe and partner’s Terms and Conditions.

Learn how to successfully redeem a rewards voucher by visiting our Digital Voucher page.


What are the restrictions of this offer?

  • The MetroMart code is not exchangeable for cash credit, discounts, or other goods and services.
  • The MetroMart code is not valid in conjunction with any ongoing promotions or discounts of MetroMart.
  • Globe is not liable to offer a replacement code for codes that are used or expired
  • The use of the voucher is subject to Globe and partner’s T&Cs  
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