Important Advisory

Old Navy offer is no longer available. For more ways to use your points, check Globe Rewards   or download the New GlobeOne app for the latest rewards and exciting exclusive deals that you can enjoy!

Old Navy

What is this promo about?

On November 25, 2021 and December 1 to 25, 2021, Globe customers (Platinum, Globe Postpaid, Globe Prepaid, TM and Home Prepaid WiFi (except Globe At Home Postpaid customers) can redeem even without Globe Rewards points from Old Navy with 40% off on two or more items (regular price only), with no minimum spend. Offer available in-store and Viber community purchases.

How to redeem a voucher via the New GlobeOne app?

  1. Download and Register to New GlobeOne app.
  2. For new users, add your mobile number or account. If you've already added an account, choose the mobile number that you’ll use for redemption.
  3. View your account details via the dashboard menu.
  4. Check your account under Rewards points. If you have enough points to redeem, click the > button.
  5. Under "What are you looking for?" tab, you may enter the specific offer you want or scroll down the list of available offers or tap View All rewards. All offers that you can redeem will be shown.
  6. Choose the offer you want. Make sure to read through the promo description then click Next.
  7. Once decided, click the Redeem button.
  8. A successful page will be shown once done. Wait for the text confirmation from 4438 to know how to claim and enjoy your voucher offer.

For Globe At Home customers, no need to wait for the message from 4438, you may go to your account details from the dashboard menu and check View pocket.

How to claim and use the voucher?

For those with 4438 message:

  1. Upon receipt, check the unique link from the text confirmation
  2. Open the link and you'll be redirected to the partner's website
  3. Before checking out, apply the code to get the discount
  4. Enjoy your reward!

For Globe At Home customers:

  1. Open your New GlobeOne app
  2. Tap on the mobile number you used for redemption
  3. View your account details on the menu then tap View Pocket
  4. Check your redeemed offers under Vouchers section
  5. Tap the specific voucher and copy the code
  6. Use the code in the partner’s app or website
  7. Enjoy your reward!

Where and How can I use my generic voucher code?

All voucher codes can be accepted both online on partner’s viber community page and at the retail stores, here is what you can do:

Purchase via Partner’s In-store channel:

  • Customer to show the text message to the cashier to avail of the discount at the counter.

Order Process via Partner’s Viber Community page:

  • Download the Viber app and go to:
  • OLD NAVY →
  • Customer sends an inquiry on the order form or directly messages the Viber Virtual Assistants.
  • Customer chooses the items and confirms mode of payment, delivery option (whether curbside pick up or through courier).
  • Viber Virtual Assistant will inform customer of total amount due and payment options. (Bank transfer, Paypal or GCash).
  • For BDO customers who would like to avail, they can use their BDO credit card thru Paypal to settle the payment.
  • Once payment is confirmed, order will be delivered within the same day.
  • For orders made one hour prior to store closing, order will be shipped the next day.

What is the validity of the generic voucher code?

Codes are valid until December 25, 2021 only.

How would I know if I have successfully redeemed?

Thank you for using Globe Rewards! Get 40% off at OLD NAVY by using the code ONGLOBE40 at or by showing this message when you shop in-store or via Viber community. Offer is valid on 2 or more regular-priced items. No points and min. spend required. Check the New GlobeOne app for more exciting offers!

Why can't I redeem?

  • Kindly ensure that you have good signal reception and data connection before transacting.

I have not received my generic voucher code yet. What should I do?

Open  the New GlobeOne app again and look for the offer badge (no points needed to avail) and receive the generic code in the confirmation from 4438.

I have lost/deleted my text generic voucher code. What should I do?

You may visit the New GlobeOne app again and click on the offer badge (no points needed to avail) and receive the generic code in the confirmation from 4438.

How many vouchers can I use in one transaction?

Discount may be availed once in one transaction.

I have received my voucher code. Can I give it to someone else?

Yes, you may share the generic voucher code to someone else.

What are the limitations of this promo?

  • A discount code can be used during the in-store purchase, order process via online (viber or website).
  • Discount may be availed multiple times during the promo period.
  • Offer applies to regular price items only.
  • Both offers cannot be combined with other promos. 
  • Discounts and freebies are NOT exchangeable for cash.
  • GLOBE is not liable to offer a replacement for discounts or coupon codes that are discontinued.

Why is my voucher not working?

If your voucher code is not working, please message us on Facebook at