Globe Rewards: 1 Point Saturday FAQs

What is this promo about?

Globe Rewards customers can redeem an Ayala Malls Cinemas movie ticket for just 1 Globe Rewards point DTI – FTEB Permit No. 19482 Series of 2018.

What do I have to do to be able to redeem/avail of this promo?

  1. You just need to download/use the Globe Rewards mobile app to claim the offer
  2. Go to the Entertainment banner
  3. Open the Flash Rewards badge
  4. Click redeem and confirm
  5. 1 Point will then be deducted from your account and you will receive a confirmation message from 4438
  6. On Dec 10 (Monday), you will receive the GMovies voucher from 4438
  7. Open the GMovies mobile app
  8. Select your Movie, location of the Ayala Malls Cinemas, Date, Time of movie, and Seat of your choice
  9. Upon check-out, input the GMovies voucher to avail the promo for your movie ticket
  10. Customer to receive a confirmation email for the transaction

Where can I avail of this offer?

Your Gmovies voucher is only valid for all Ayala Malls Cinemas

How long is this promo?

Redemption of your 1-pt for a movie ticket - December 8 (Saturday), 12nn to 1pm
Seeding of the Gmovies voucher to those who redeemed - December 10 (Monday)
Validity of the Gmovies voucher - December 10 (Monday) to December 17 (Next Monday at 11:59PM)

How would I know if I have successfully redeemed the offer?

You will get a confirmation text message from Globe Rewards or 4438 on when you will receive your Gmovies voucher

What movies can I watch with my Gmovies voucher?

You can select any movie as long as they are available in Ayala Malls Cinemas

How come I cannot view advance movie screenings?

Please be advised the schedules are uploaded by the cinema partner daily. If the dates are not showing in our website, it means that particular movie schedule is not yet available for e-ticketing.

Why can’t I redeem?

Kindly ensure that you have good signal reception and you have at least 1 Globe Rewards point

Up to how many times can I avail of the offer?

You can avail of this offer only ONCE. One ticket per mobile number only

What are the restrictions?

  • Discount promos cannot run in conjunction with other promos or combinable with other discounts.
  • Discounts and freebies are not exchangeable for cash.
  • Globe is not liable to offer a replacement for discounts or coupon codes that are discontinued, cancelled, or used improperly whether due to fraud or technical issues.

What movie can I avail of this 1pt offer?

You may avail of any regular priced movie in Ayala Malls Cinemas present in Gmovies. Regular movies only, 3D and 4D movies not included

What if I deleted the message where my Gmovies voucher is seen?

Please call the Globe hotline so we can check the code that you redeemed

I have the correct voucher code but Gmovies isn’t accepting it for the promo?

Please ensure that you are booking a movie in an Ayala Malls Cinema mall as the voucher is only accepted in their malls

Please find below instruction on how to get the movie ticket.

  • Download the GMovies app on your smartphone and sign up.
  • Select your movie.
  • Choose participating cinema, date, showtime and seats (minimum x seats).
  • Enter code
  • Continue to payment

What if the ticket I get exceeds the amount limit (P300)?

Please be advised that the claim code is worth PHP 300.00 only (ticket value) only. You can only book movie tickets that are less than or equal to the value of the  code. This code is valid for 2D cinemas only. (Premium seats such as 3D/4DX and the like are not allowed)

What if I want a refund because I entered the wrong schedule?

Cancellation/rescheduling is strictly NOT allowed by our cinema partner for this promo. The promo offer is not exchangeable for cash, credit or other goods and services.

What if I want a refund, I only booked 1 ticket?

Please be informed that refund is strictly NOT allowed. Promo offer is not exchangeable for cash, credit or other goods and services.

What if I want to reschedule?

Please be informed that reschedule is strictly NOT allowed. You may try to directly coordinate with cinema branch. However, we cannot guarantee if such request will be permitted. Promo offer is not exchangeable for cash, credit or other goods and services.

Can I use the code onsite?

No, you can only redeem the code using GMovies App

Do I earn Reel Rewards?

No, please be advised that the claim code is FREE and shall not earn Reel Rewards points

Why is the code not available for other cinemas?

Please be advised that only selected Ayala Mall Cinemas will participate in this promo. Below are the list of participating cinemas for your reference:

South Park Cinema
Harbor Point
Greenbelt 1
Vertis North
Alabang Town Center
The 30TH
Fairview Terraces
U.P. Town Center
Market! Market!
Bonifacio High Street
Greenbelt 3
Ayala Center Cebu
Glorietta 4

How come there are no more seats available?

You can book your seats on a different date or a different cinema branch from Dec. 10 to Dec. 17, 2018.

Can I book a movie after Dec 17, 2018?

No, please be advised that redemption period is until December 17, 2018 at 11:59PM only. We cannot extend the duration of the redemption as per promo policy.

What if I have other Gmovies concerns for my transaction?

If you have other concerns, you may call Gmovies hotline at 0917-543-4594, 0917-841-4032, or (02) 211-9727.