GoHealth

What is GoHealth?

Globe has partnered with Pacific Cross and telemedicine service KonsultaMD, the no.1 non-life insurance provider, to bring GoHealth, a prepaid health product catered for consumers who have limited resources to avail of costly plans in the market.

What is this GoHealth promo about?

For as low as P15, all Globe mobile consumers can enjoy affordable and easily accessible GoHealth packages using their Rewards points in the Globe Rewards app or New GlobeOne app.

GoHealth PlansPoints RequirementPromo DurationChannelsValidity

GoHealth Basic Plan

Depends on the GoHealth Plan choice

December 4, 2020 to December 3, 2021

Globe Rewards app

These codes are valid at least 60 days after the redemption.

GoHealth Max Wide Coverage

10 points

June 15, 2021 to Sept 30, 2021

Globe Rewards app

These codes are valid at least 60 days after the redemption.

50% off on GOHEALTH20  

10 points


August 10 - 12, 2021

New GlobeOne app

(For Prepaid, TM, Home Prepaid WiFi customers)

These codes are valid at least 60 days after the redemption.

Where and until when are the GoHealth codes valid?

You can use GoHealth on https://gohealth.pacificcross.com.ph/ Codes are valid until January 23, 2022.

Where and when are GoHealth codes valid?

You may use your GoHealth code at the Pacific Cross website at https://gohealth.pacificcross.com.ph/ to register and apply for the Health Insurance. These codes are valid at least 60 days after the redemption.

How can I use the code in the Pacific Cross website to claim health insurance?

  • Customer receives the code from  4438 and a link to the Pacific Cross website.
  • Customer copies and uses the code at the Pacific Cross website: https://gohealth.pacificcross.com.ph/ and clicks "Proceed".
  • Customer redirects to the Pacific Cross KYC site and fill up the details needed.
  • Once registration is successful, customer receives an Individual Policy Contract via email in PDF format.

How do I redeem the GoHealth vouchers?

  • Open the Globe Rewards app or New GlobeOne app and select GoHealth offers (depending on what is available).
  • Review the details and points will be deducted and tap "Redeem Now".
  • After successfully redeeming your GoHealth voucher, you will get a confirmation in-app regarding your redemption and receive a text message from 4438 containing your unique code and a link to the Pacific Cross website at https://gohealth.pacificcross.com.ph website. Data charges may apply.
  • Copy and use the code on the Pacific Cross website.

What are your GoHealth plan packages?

GoHealth (Basic Plan)
BrandOffer (SKU-based)
Points RequirementCoverage
Globe Postpaid PlatinumGoHealth1515 pointsP1,000 insurance coverage, 3 months
Globe PrepaidGoHealth2020 pointsP1,000 insurance coverage, 3 months
Globe Postpaid PlatinumGoHealth5050 pointsP4,000 insurance coverage, 3 months
Globe Prepaid TMGoHealth5555 pointsP4,000 insurance coverage, 3 months
Emergency In-Patient Treatment or Illnesses Covered: Covid-19, Dengue and Leptospirosis
GoHealth Max (Wide coverage)
Globe Postpaid Platinum
GoHealthMax3030 pointsP5,000 insurance coverage, 3 months
Globe Prepaid TMGoHealthMax35
35 pointsP5,000 Insurance coverage with 7 teleconsults,3 months
Globe Postpaid PlatinumGoHealthMax70
70 pointsP20,000 Insurance coverage, 3 months
Globe Prepaid TMGoHealthMax75
75 pointsP20,000 insurance coverage with 7 teleconsults, 3 months

Emergency In-Patient Treatment or Illnesses Covered:

  • Acute and lower respiratory infection, Pneumonia, Bronchitis, UTI, Respiratory Tuberculosis , Gastroenteritis, Diarrhea. Tonsillitis
  • Critical care due to any types of Cancer for any stage.

Is there an age restriction to be able to avail of an Insurance Coverage?

Yes. Eligibility age is between 15 days old to 65 years old.

I did not receive the Insurance Policy, What do I do?

The customer may get in touch with Pacific Cross Customer Service through telephone number +63 2 8230-8511, mobile number +63 917 538-7274 or e-mail at [email protected]

Can I register more than one medical insurance all under my name?

Yes. The customer can register up to four (4) Insurance Coverage under the same name at a given time. If one of your insurance policies expired and your active insurance policy is down to 3, you may then register again.


If one of your insurance policies expired and active insurance policy are down to 3, you may then register again.

Where can I check to know more information about GoHealth?

What do I do if voucher codes are not working?

You may contact Pacific Cross directly at (02) 8230-8511 or [email protected] for further assistance.

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