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GrabCar Promo - Reinvent Rewards For You 2021 - Globe Help & Support


What is this GrabCar promo about?

Globe Postpaid, Prepaid, TM, Globe At Home and Home Prepaid WiFi customers who downloaded the Globe Rewards app with enough points can redeem GrabCar100 voucher for 100 points during the promo validity period from April 1 to 4, and only for 50pts during Flash Deal Wednesday on March 31, 2021.

Where is the promo code valid and until when?

A promo code is valid to use at the Grab website or Grab app. The code is valid until May 31, 2021. 

How do I redeem the GRABCAR voucher on the Globe Rewards app?

  1. Open the Globe Rewards app and choose your desired offer.
  2. Tap REDEEM to proceed with your transaction.
  3. After you've successfully submitted your redemption transaction, you will receive a submission confirmation notice; followed by two (2) text messages from 4438 and 8080.
  4. For Globe Postpaid, Prepaid and TM customers, you will receive a confirmation message from 4438, and one from 8080 with a promo code and link to
  5. For Home Prepaid WiFi and Globe At Home Postpaid customers, you will receive push notification on your mobile device or in the Globe At Home modem dashboard from 4438 indicating that the voucher will be available in the Globe at Home app within 3 days after redeeming the voucher to the Globe Rewards app. Go to My Voucher and claim your voucher code by copying and using it on the Grab app or GrabFood website.

How do I enter a promo code on the Grab app or Grab website (

  1. Open the Grab app and select 'Car' from the product selection menu at the top of the app.
  2. Enter your destination address.
  3. Confirm pick up.
  4. Select a type of ride and click offer.
  5. Enter the promo code in the bar and the amount will be deducted from your bill.
  6. The code is applied and the peso value gets deducted from your bill.

If I already entered the promo code and trip was canceled either by customer or driver, can I still use the code?

No, you can no longer use the code again. If the driver cancelled the trip, kindly email [email protected] or customer may contact us through our digital channels such as Globe's Facebook Messenger page  with the screenshot of the cancelled trip for further validation.

What are the limitations for Globe Rewards?

  1. You may only redeem once during Flash Deal Wednesday on March 31 via the Globe Rewards app only.
  2. You may redeem multiple times as long as within the promo validity period (from April 1-4, 2021) and with enough points via the Globe Rewards app only.
  3. Promo codes are not transferable and redeemable for cash and cannot be combined with any other promo codes or any other offer or discounts or promotions.
  4. Globe is not liable to offer a replacement code for codes that are used or expired.
  5. Voucher can only be redeemed via the Globe Rewards app.
  6. After redemption, you may only claim the promo code at the Grab website or Grab app.
  7. This promo offer is subject to the transaction cap of five (5) rewards transactions per day per customer except for BUY or Points-As-Cash transactions.
  8. For Flash Deal Day (every Wednesday), sending and/or receiving gift voucher/s in the Globe Rewards app will be temporarily unavailable. 
  9. For Promo Week offers, sending /receiving gift voucher/s of Reinvent Rewards campaign via text or *143# is temporarily not allowed. 

What are the limitations for GrabCar?

  1. The GrabCar eGift voucher must be entered on the Grab app as a promo code during booking.
  2. The eGift voucher can only be used to redeem for GrabCar or GrabShare and not for the other services of Grab.
  3. The eGift voucher is for one-time use only and usable for Metro Manila/Cebu/Bacolod/Pampanga transactions only.
  4. Only one (1) eGift voucher is allowed per checkout.

I don't have a Globe Rewards app yet and I’m using text or *143# during your Flash Deal Day (every Wednesday), can I still get these discounted offers?

We recommend you to download the Globe Rewards app to fully enjoy your discounted and updated offers. You may still use text or *143# for gifting and redeeming but discount offers might not be applied.

What do I do if I didn't receive a text notification for my code from 8080, can I still get my code and use it during Flash Deal Wednesday (March 31)?

  1. Globe Postpaid, Prepaid and TM customers that have successful redemption via the Globe Rewards app may text GOSHOP STATUS and send to 8080.
  2. You may receive confirmation messages from 8080 indicating the 8-digit code.
  3. After receiving a text message from 8080, you may open the web browser to type-in **[8-digit code] and enter. You’ll be redirected to the confirmation page to the Giftaway page. To proceed, check "I'm not a robot".
  4. You will be redirected to the Giftaway page, wherein you click the 'show code' button to copy and paste to the partner’s website or app.

I'm a Home Prepaid WiFi/Globe At Home customer, I didn't receive a message from 4438 or the voucher code is not available in the Globe At Home app?

  1. Go to My Voucher in your Globe At Home app (voucher will be sent within 3 days from redemption).
  2. In case  no voucher code is  received beyond 3 days, you may report your concern through Globe At Home app. Just go to Help & Support, tap Send us an Email and select Vouchers and Rewards.

What do I do if the text I received from 8080 says that I don’t have active promo codes or voucher codes?

 You may contact or chat us at Globe's Facebook Messenger.

Where do I report if this is invalid code?

You may send an email at [email protected] with a screenshot of invalid code.

I saw the GrabCar voucher via the app last time and now, it's missing? Can I still get this?

Sorry, if you've missed the discounted Flash Deal offer.  You may check the other list of offers in the Globe Rewards app but discount offers might not be applied.