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GrabFood Promo - Reinvent Rewards For You 2021 - Globe Help & Support


What is this GrabFood promo about?

Globe Postpaid, Prepaid, TM, Globe At Home and Home Prepaid WiFi customers who downloaded the Globe Rewards app with enough points can redeem GrabFood150 voucher for 150 points during the promo validity period from March 18 - 31, and only for 100 points during Flash Deal Wednesday on March 17, 2021.

Where is the promo code valid and until when?

GrabFood promo code is valid to use at the GrabFood website ( or Grab app and is valid until May 31, 2021.

How do I redeem the GRABFOOD voucher on the Globe Rewards app?

  1. Open the Globe Rewards app and choose your desired offer.
  2. Tap REDEEM to proceed with your transaction.
  3. After you've successfully submitted your redemption transaction, you will receive a submission confirmation notice; followed by two (2) text messages.
  4. For Globe Postpaid, Prepaid and TM customers, you will receive a confirmation message from 4438, and one from 8080 with a promo code and link to
  5. For Home Prepaid WiFi and Globe At Home Postpaid customers, you will receive push notification on your mobile device or in the Globe At Home modem dashboard from 4438 indicating that the voucher will be available in the Globe At Home app within 3 days after redeeming the voucher to the Globe Rewards app. Go to My Voucher and claim your voucher code by copying and using it on the Grab app or GrabFood website.

How do I enter a promo code on the Grab app or GrabFood website?

  1. Open the Grab app and select 'Food' from the product selection menu at the top of the app.
  2. Enter your delivery address.
  3. Select your favorite restaurant and choice of food and add to your basket.
  4. Upon adding to your basket, in the check-out page click Offer under Payment details.
  5. Enter the promo code in the bar and the amount will be deducted from your bill.

If I already entered the promo code and the order was canceled either by me or driver, can I still use the code?

Unfortunately, you can no longer use the code again. If the driver cancelled the order, kindly email [email protected] or customer may contact us through our digital channels such as Globe’s Facebook Messenger page ( with the screenshot of the cancelled transaction for further validation.

What are the limitations of this promo?

  1. Customers may only redeem once during Flash Deal Wednesday on March 17 via the Globe Rewards app only.
  2. Customers may redeem multiple times as long as within the promo validity period (from March 18-31, 2021) and with enough points via the Globe Rewards app only.
  3. Promo codes are not transferable and redeemable for cash and cannot be combined with any other promo codes or any other offer or discounts or promotions.
  4. Globe is not liable to offer a replacement code for codes that are used or expired.
  5. Voucher can only be redeemed via the Globe Rewards app.
  6. After redemption, customers may only claim the promo code at the GrabFood website or Grab app.
  7. This promo offer is subject to the transaction cap of five (5) rewards transactions per day per customer except for BUY or Points-As-Cash transactions.
  8. For Flash Deal Day (every Wednesday), sending and/or receiving gift voucher/s in the Globe Rewards app will be temporarily unavailable 
  9. For Promo Week offers, sending /receiving gift voucher/s of Reinvent Rewards campaign via SMS or *143# is temporarily not allowed. 

I don't have a Globe Rewards app yet and I'm using text or *143# during your Flash Deal Day (every Wednesday), can I still get these discounted offers?

We recommend you to download the Globe Rewards app to fully enjoy your discounted and updated offers. You may still use tex or *143# for gifting and redeeming but discount offers might not be applied.

What do I do if I didn't receive a text notification for my code from 8080, can I still get my code and use it during Flash Deal Wednesday (March 17)?

  1. Globe Postpaid, Prepaid and TM customers with successful redemption via the Globe Rewards app may again try to text GOSHOP STATUS and send to 8080.
  2. Customers will receive confirmation messages from 8080 indicating the 8-digit code. 
  3. After receiving a text message from 8080, customer may open the web browser to type-in **[8-digit code] and enter. Customer redirects to the confirmation page to the Giftaway page. To proceed, customers may check "I'm not a robot".
  4. Customer will be redirected to the Giftaway page, wherein the customer may click the 'show code' button to copy and paste to the partner's website or app.

I'm a Home Prepaid WiFi / Globe At Home customer, what do I do if I didn't receive a message from 4438 or the voucher code is not available in the Globe At Home app?

You can report directly using your Globe At Home app. You may go to Help & Support, tap Send us an Email and select Vouchers and Rewards.

I received from Go SHOP STATUS from 8080 says that I don't have active promo codes or voucher codes?

You may contact or chat us at

Where do I report if this is invalid code?

You may send an email at [email protected] with a screenshot of invalid code.

I saw the GrabFood voucher via the app last time and now, it's missing, can I still get this?

Sorry, if you've missed the discounted Flash Deal offer. You may check the other list of offers in the Globe Rewards app but discount offers might not be applied.