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Zalora Promo - Reinvent Rewards For You 2021 - Globe Help & Support


What is this promo about?

Globe Postpaid, Prepaid, TM, Home Prepaid WiFi customers who downloaded the Globe Rewards app with enough points Redeem Zalora500 voucher for 500pts during the promo validity period from March 25 to 31, and only for 50pts during Flash Deal Wednesday on March 24, 2021.

Where is the promo code valid and until when?

A promo code is valid to use at the Zalora website or Zalora app. The code is valid until May 31, 2021.

How do I redeem the Zalora voucher on the Globe Rewards app?

  1. Open the Globe Rewards app and choose your desired offer.
  2. Tap REDEEM to proceed with your transaction.
  3. After you've successfully submitted your redemption transaction, you will receive a submission confirmation notice; followed by two (2) text messages.
  4. For Globe Postpaid, Prepaid and TM customers, you will receive a confirmation message from 4438, and one from 8080 with a promo code and link to
  5. For Home Prepaid WiFi Postpaid customers, you will receive push notification on your mobile device or in the Globe At Home modem dashboard from 4438 indicating that the voucher will be available in the Globe At Home  app within 3 days after redeeming the voucher to the Globe Rewards app. Go to My Voucher and claim your voucher code by copying and using it on the Zalora app or Zalora website.

How do I enter a promo code on the Zalora app or Zalora website?

  1. Receive the Zalora eGift via text from 8080
  2. Open the eGift link and taps Show Code button once ready to use
  3. Tap the Copy Code button to have the code ready as input on the app’s voucher code section
  4. Opens Zalora app to search for items to purchase 
  5. Add an item to their bag by tapping the Add to Bag button 
  6. Go to bag by tapping Go to Bag button to check order details
  7. Check order details then scrolls down to the Voucher code section to input the code
  8. Enters or pastes copied code from the giftaway link
  9. Apply the voucher code and taps Go to checkout
  10. Proceed to checkout and chooses delivery option
  11. Choose payment mode if the item exceeds voucher code amount
  12. Review order and tap Place Order to complete the purchase
  13. Order placed. You will receive a confirmation email from Zalora
  14. In some cases that the eGift might not work as a voucher code, you can convert the eGift to wallet credits
  • Go to and log in to your account
  • Go to My Wallet, enter your gift certificate code and click Add Credit
  • The  value of your gift certificate will appear in your My Wallet page and you may start shopping

If I already entered the promo code and the order was canceled either by customer or driver, can I still use the code?

No, you can no longer use the code again. If the driver cancelled the order, kindly email [email protected] or customer may contact us through our digital channels such as Globe's Facebook Messenger with the screenshot of the cancelled transaction for further validation.

What are the limitations of this promo?

  1. Customers may only redeem once during Flash Deal Wednesday on March 24 via the Globe Rewards app only.
  2. Customers may redeem multiple times as long as within the promo validity period (from March 25-31, 2021) and with enough points via the Globe Rewards app only.
  3. Promo codes are not transferable and redeemable for cash and cannot be combined with any other promo codes or any other offer or discounts or promotions.
  4. Globe is not liable to offer a replacement code for codes that are used or expired.
  5. Voucher can only be redeemed via the Globe Rewards app.
  6. After redemption, customers may only claim the promo code at the Zalora website or Zalora app.
  7. This promo offer is subject to the transaction cap of five (5) rewards transactions per day per customer except for BUY or Points-As-Cash transactions.
  8. For Flash Deal Day (every Wednesday), sending and/or receiving gift voucher/s in the Globe Rewards app will be temporarily unavailable 
  9. For Promo Week offers, sending /receiving gift voucher/s of Reinvent Rewards campaign via text or *143# is temporarily not allowed. 

I don't have a Globe Rewards app yet and I'm using text or *143# during your Flash Deal Day (every Wednesday), can I still get these discounted offers?

We recommend you to download the Globe Rewards app to fully enjoy your discounted and updated offers. You may still use text or *143# for gifting and redeeming but discount offers might not be applied.

What do I do if I didn't receive a text notification for my code from 8080, can I still get my code and use it during Flash Deal Wednesday (March 24)?

  1. Globe Postpaid, Prepaid and TM customers that have successful redemption via the Globe Rewards app may text GOSHOP STATUS and send to 8080.
  2. Customers may receive confirmation messages from 8080 indicating the 8-digit code. 
  3. After receiving a text message from 8080, customer may open the web browser to type-in **[8-digit code] and enter. Customer redirects to the confirmation page to the Giftaway page. To proceed, customers may check "I'm not a robot".
  4. Customer will be redirected to the Giftaway page, wherein the customer may click the 'show code' button to copy and paste to the partner’s website or app.

What will the Home Prepaid WiFi customer do if she/he didn't receive a message from 4438 or the voucher code is not available in the Globe At Home app?

Make sure your Globe At Home app is updated to the latest version and check the following:

  1. Go to My Voucher in your Globe At Home app (voucher will be sent within 3 days from redemption).
  2. In case  no voucher code is  received beyond 3 days, customers may report your concern through Globe At Home app. Just go to Help & Support, tap Send us an Email and select Vouchers and Rewards.

What do I do if the text I received from Go SHOP STATUS from 8080 says that I don't have active promo codes or voucher codes?

You may contact or chat us at

Where do I report if this is invalid code?

You may send an email at [email protected] with a screenshot of invalid code.

I saw the Zalora voucher via the app last time and now, it's missing, can I still get this?

Sorry, if you've missed the discounted Flash Deal offer. You may check the other list of offers in the Globe Rewards app but discount offers might not be applied.