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Rustan's - Globe Help & Support

Rustan's

What is this promo about?

Avail of  Rustan’s vouchers using Rewards points via the GlobeOne app until June 30, 2023. Please note that the required rewards points, voucher offer/s and promo duration are subject to change. Make sure to check the GlobeOne app to know the partner’s current rewards and promo offer.

How to redeem a reward via the GlobeOne app?

  1. Download via Play store, App store or App Gallery and/or open the GlobeOne app.
  2. Go to the Rewards section then Select/Search: Rustan's
  3. Click Next then Redeem
  4. Wait for the confirmation notification, along with a message from 4438 containing the unique code.

Click here to Learn more about Digital Vouchers.

How to use my voucher?

You may go to the partner website or app then copy and paste the unique code and/or a link received from 4438. Use the code upon checkout to claim the item or just show the voucher code received via text (4438) at any participating Rustan’s stores nationwide.

How will I know if I have successfully redeemed?

A text message from 4438 will be sent after a successful redemption. You may also check your redeemed voucher code in the View vouchers on the GlobeOne app.


For Globe At Home customers, no need to wait for the message from 4438, you may go to your account details from the GlobeOne app dashboard menu and check View voucher section.

I have accidentally lost/deleted/ not received my voucher code from 4438. What should I do?

If you’ve successfully redeemed the voucher, you may click the View voucher section from the GlobeOne app dashboard main menu.

Why can’t I redeem?

Click here to know the tips on how to successfully redeem a rewards voucher

Where do I report if the code is not working or invalid?

You may send an email (with the voucher code and/or URL) to [email protected]

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