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Shake Shack Cheeseburger Promo - Globe Help & Support

Shake Shack

What is this promo about?

Have something good and redeem a Shake Shack voucher using your rewards points at any participating Shake Shack branches from February 15, 2022 to December 31, 2022 via the GlobeOne app* subject to voucher availability

Who is eligible for the promo?

Globe customers (Mobile and Broadband users) with enough Rewards points are eligible for the promo.

How long is this promo?

How to redeem a reward via the GlobeOne app?

  1. Download via Play store, App Gallery or App store and/or open the GlobeOne app.
  2. Go to the Rewards section then Select/Search: Shake Shack
  3. Click Next then Redeem
  4. Wait for the confirmation notification, along with a message from 4438 containing the unique code.

How will I know if I have successfully redeemed?

A text message from 4438 will be sent after a successful redemption. You may also check your redeemed voucher code in the View vouchers section on the GlobeOne app.

How to claim my voucher?

To claim, just show the voucher code received via text (4438) or a print out copy at any participating Shake Shack branches stores as a form of payment.

Why can't I redeem?

  1. Voucher can only be redeemed via the New GlobeOne app within the given promo period.
  2. The offer you want to redeem might be unavailable at the moment due to the high number of requests.
  3. Kindly ensure that you have good signal reception and data connection before transacting.
  4. Update your New GlobeOne mobile app regularly
  5. Have enough points to redeem
  6. Make sure to follow and be guided by the Terms and Conditions  (i.e. code has expired, code has been fully redeemed, redemption period, limited redemption, offer is for a specific account type).

Click here to Learn more about Digital Vouchers

I have accidentally lost/deleted/ not received my voucher code from 4438. What should I do?

Please try again to redeem the offer via the GlobeOne app and wait for the text notification from 4438 with a unique code. You may also check your redeemed voucher code in the View vouchers section on the GlobeOne app.

Where do I report if the code is not working or invalid?

You may send an email (with the voucher code and/or URL) to [email protected]