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TayNew Merch Ultimate Fan Experience Promo - Globe Help & Support

TayNew Merch Ultimate Fan Experience Promo FAQ

How do I join the TayNew Merch Ultimate Fan Experience Promo?

Just avail of any of the Globe offers below:

BrandOfferNo. of Raffle EntriesHow to register to eligible offer

Globe Prepaid

Go+99

1

Via New GlobeOne app

Go+149

2

Via New GlobeOne app

Globe Postpaid

GoBOOST199

3

Text GoBOOST199 to 8080

Home Prepaid WiFi

FamSURF199

3

Via New GlobeOne app

Once done, validate your raffle entries at glbe.co/GlobeTayNewPostPromo

How many winners will be chosen?

Globe, together with a DTI representative witness, will select 14 winners:

  • 4 winners of Official TayNew Merch Kit (Shirt and Phone Pop Socket)
  • 5 winners of Signed TayNew Posters
  • 5 winners of Drawings of TayNew from the Drawing Game segment of the POLCA PH concert last July 30, 2022.

When is the raffle draw?

The raffle draw is on September 8, 2022 at 2 PM via Zoom or Google Meet. It will be conducted in the presence of a DTI representative witness.

How will I know if I won?

Winners will be informed via email from September 8 to 9, 2022. So please check the email address you provided at glbe.co/GlobeTayNewPostPromo when you registered for the promo. The list of winners will also be announced on the official Globe Telecom Facebook page.

Woohoo, I won the raffle! How do I claim my prize?

Your prize will be delivered to the address you provided upon registration to the promo beginning September 25, 2022. Please note the following delivery lead times:

  • 25 working days for Metro Manila 
  • 30 working days for Luzon
  • 35 working days for Visayas and Mindanao

You may also check your email for details on how to claim the prize. Should you need to follow up, please email [email protected] for further assistance.

I received the prize, but it has signs of damage. What should I do?

Please send the photos of the damaged prize to [email protected] in order for us to investigate together with our partner courier.

I saw one of the prizes being sold online. Is this allowed?

Reselling of prizes is strictly prohibited. Winners who engage in such activities will be banned from future Globe Telecom online and offline events, promos and activities. If you see anyone reselling one of the prizes, please report them to [email protected] immediately.

If I have other questions about the promo, to whom we can send or ask our queries?

You may send your queries related to the promo at [email protected].

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