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TOYCON FAQ - Globe Help & Support


What is this event?

TOYCON PH celebrates its 20th Year with TOYCON FANX 2023! TOYCON PH is one of South East Asia’s biggest and longest running conventions for toys, games, collectibles, entertainment and digital content. Get ready for the biggest pop culture playground in Asia to open its doors on July 7-9, 2023 at the SMX Convention Center Manila, Pasay City. Expect Awesome at TOYCON FANX 2023!

When is the event?

The 3-day Toy convention will happen on July 7-9, 2022 (Friday to Sunday), from 10am to 9pm

Where is the event happening?

This will be held at the SMX Convention Center Manila, MOA Complex, Pasay City

How much are the tickets?

Tickets that can be purchased via Tickelo at

  • Globe Premium Pass : P13,500 [SOLD OUT as of June 30, 2023]
  • Globe MINDStyle VIP Pass: P6,000

Tickets that can be purchased via SM Tickets (

  • Day 1 Pass: P400*
  • Day 2 Pass: P500*
  • Day 3 Pass: P500*
  • Kids Pass: P200*
  • 3-Day Pass: P1,200*
  • Toddlers below 3ft: FREE

NOTE: Exclusive of SM tickets Service Charge.

Globe does NOT have any control on the ticket selling of TOYCON. Tickets are sold on a first come, first serve basis.

What’s included in the Globe Premium Pass or Globe MINDStyle VIP Pass?

The Globe Premium Pass includes the following:

  • Limited Edition Creon CHKN Head
  • Limited Edition Freddy Funko as Champ
  • Gudi Toy Drip Kit
  • TOYCON 3-day pass
  • 1-hour early access
  • Gudi Bag
  • Disney+ Mobile Only access voucher (valid for 30 days)
  • Crunchyroll 2-day access voucher
  • TOYCON t-shirt (free size)

On the other hand, the Globe MINDStyle VIP Pass includes:

  • TOYCON 2023 3-day pass
  • Early access to the convention venue (enter 1 hour before everyone else!)
  • Globe Gudi Bag that includes a TOYCON t-shirt (limited sizes available)
  • TOYCON-EXCLUSIVE items like (1) Funko Pop Asia Punk Drunkers and (1) Funko Pop Asia TC-02

Until when can I buy a Globe Premium Pass or Globe MINDStyle VIP Pass?

ToyCon passes are limited-time offers only. You can purchase on Tickelo from June 30 until supplies last.

How many Globe Premium or MINDStyle VIP Passes can I buy?

Each customer can purchase only one (1) Globe Premium Pass and/or one (1) Globe MINDStyle VIP Pass on Tickelo

Do I need to be a Globe customer to purchase a ticket?

Anyone can purchase a ticket via SM Tickets, while all Globe customers can have access to special promos through the Tickelo website.

How will I receive the Globe Passes?

Tickelo will send an email containing your e-ticket and instructions on how to claim your ID/badge, wrist tag (valid for 3 days), and loot bag at the Globe booth in the SMX Convention Center.

I have a Globe Premium/MINDStyle VIP Pass. Do I need to secure a new ID/badge and wrist tag each day I visit TOYCON?

No, your ID/badge and wrist tag are valid for all 3 days! Just make sure to wear your wrist tag and Pass ID whenever you wish to enter the SMX Convention Center.

I bought my ToyCon ticket from the SM Tickets website. What do I need to present in order to enter the venue?

Just present your e-ticket from SM Tickets to enter the venue.

I bought my Globe Premium/MINDStyle VIP Pass, but I'm suddenly unavailable during the event dates. Can I give my ticket to someone else?

Yes, you may have a representative or a proxy claim the ID and loot bag on your behalf. Just make sure that they bring an authorization letter and 1 valid ID when they drop by SMX.

I lost my ticket. Will I be issued a new one?

We are sorry to hear that. Unfortunately, Globe and the event organizer do not give a pass for lost or stolen tickets.

What do I do if I purchased tickets via online but I still haven't received my email receipt?

You may check the “My Ticket” page of Tickelo or SM Tickets to confirm. You may also email [email protected] and we will get back to you as soon as possible.