A Hassle-Free Crossover
Through Mobile Number Portability (MNP), there’s no need to get a new number when making a switch.
Retain your existing mobile number even when you upgrade from prepaid to postpaid or vice versa.
Enjoy access to your GCash without the need to create a new account.
As stated in the law, number porting is FREE of charge.
Switch to A Globe of Good
Upgrade Your Globe Subscription Without Changing Your Number
From Globe Prepaid to Postpaid
- • Via GlobeOne app
- • Via Globe Store
For Globe Business (Enterprises)
- • Via Hotline: 7730-1288/2199 or 7730-1999
- • Via Corporate Account Managers
For Globe Business (SMEs)
- • Via Hotline: 121
- • Via Account Manager for managed accounts
Globe is the Philippines' Favorite Telco Company!
Globe has emerged as the favorite telecommunications provider among Filipinos based on a recent Philippine survey conducted by an international market research firm.
All You Need to Know About MNP
Globe is one with the government in improving telco services, in compliance with RA 11202 (Mobile Number Portability Act). Through MNP, you can get special deals made just for you and still keep your primary number.
What are the two types of porting?
There are two types of porting: internal and external.
Globe started offering internal porting since April 21, 2021, while external porting will be available by September 30, 2021, as mandated by the NTC.
What does internal porting mean?
Internal porting means moving only within your mother network and may take these forms:
✓ Globe Prepaid to Globe Postpaid
✓ Globe Postpaid to Globe Prepaid
✓ Globe Prepaid to TM
What does external porting mean?
External porting means bringing your number from your mother network to an outside network or vice versa and may take these forms:
✓ Smart Prepaid to Globe Prepaid
✓ Smart Postpaid to Globe Postpaid
✓ DITO Prepaid to Globe Prepaid
The network where you’re coming from is called the Donor Provider (DP), while the network where you’ll transfer to becomes the Recipient Provider (RP).
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What is mobile number portability (MNP)?
Mobile number portability, or MNP, as a global practice enables a mobile phone customer to keep their number even when they switch networks or change their subscription from postpaid to prepaid and vice versa, free of charge.
Why is there a need for mobile number portability?
When implemented, MNP can help promote consumer welfare by fostering the freedom to choose and to respond to quality, price and other relevant considerations without the consumers having to change their mobile numbers whenever they change mobile service providers or subscription plans.
Will I be charged for a porting request?
As stated in the law, porting will be free of charge.