Globe - NTC Customer Assistance Portal

Globe Online Assistance For Our NTC Visiting Customers

Welcome to the Globe - NTC Customer Assistance Portal. In partnership with the National Telecommunications Commission, we’re here to provide the support you need. Please log your concerns here. Our dedicated team is ready to assist you every step of the way.

First Name*

Last Name*

Primary Contact Number*

eg. 0917XXXXXXX or +63 917 XXX XXXX

Alternative Contact Number*

eg. 0917XXXXXXX or +63 917 XXX XXXX

Email Address*

Alternate Email Address (Optional)

Concerned Account or Mobile Number*

State your Concern

What’s your concern?

Upload attachment (Optional)

The file must be in .JPG, .PNG, or .PDF format and 1 MB max only.

For simple account-related inquiries and concerns, you can still get help through our self-service channels. Just visit www.globe.com.ph/contact-us.

By clicking the "Yes, I agree" checkbox below, I understand and agree that any personal data I will provide to Globe - NTC Customer Assistance Portal will be processed in accordance with the Data Privacy Act of 2012 and the Privacy Policy of Globe.

Yes I agree

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