ThePLATINUM Plan is designed to give you, our Platinum customer, the best that Globe has to offer. You may get ThePLATINUM Plan with the latest premium gadget of your choice, or upgrade your subscription with ThePLATINUM Plan PLUS.
Who's Thea, the Digital Assistant?
Thea is Globe Platinum's Digital Assistant, providing assistance and concierge servicing to Globe Platinum customers who availed of ThePLATINUM Plans. She's a digitally savvy Filipina millennial, credible and trustworthy, who represents the Globe Platinum brand.
You can access Thea through Facebook Messenger. She can assist you on anything you may need regarding your Globe subscription, including concierge services. Hence, she can fulfill requests for airport lounge access, travel planning, dining reservations, personal shopping, and the like.
What does Globe Priority Network mean?
With Globe Priority Network, Platinum customers are always placed ahead so that their mobile data experience is always better than the rest.
Mobile data experience is dependent on the area, the number of Globe customers using the same cell ID, and the type of device used. Mobile data speed is always in relation to the speed of other Globe customers in the same area. Globe Priority Network is now available nationwide.