INTRODUCING THEA
Your Platinum Digital Assistant, available 24/7 here and abroad.

Say hello to Thea on Facebook Messenger.

ASK THEA

Your Digital Assistant is just a chat away

Let her help you with your most urgent Globe concerns and day-to-day requests. Start a conversation on Facebook Messenger about any of the following:

IMPACT

THANK A HERO


Globe Platinum customers can send through Thea, their Digital Assistant, tokens of appreciation to the brave frontliners who are leading the battle against COVID-19.

OTHER CHANNELS
GLOBE PLATINUM HOTLINE

Let dedicated Platinum representatives answer your queries 24/7.


RELATIONSHIP MANAGER

Have a single point of contact for all your Globe accounts.


STORES

Enjoy priority service and the comfort of dedicated lounges when you show your PLATINUM signal to Globe stores nationwide.


Let's Get In Touch

FAQ

How do I get access to Thea of Globe Platinum?

If you availed of ThePLATINUM Plans, you'll receive a text invitation from Globe to access Thea on Facebook Messenger. Just click on the link indicated on the message so you can start enjoying her services.


The account is approved by Facebook Messenger, and you'll know it's so because of the small green check icon beside the name.


Is this service free?

Our virtual concierge service is free, and as long as you're online, you can send messages to Thea of Globe Platinum for free.

Can I also reach Thea of Globe on Viber?

For now, Thea is available only on Facebook Messenger. We'll let you know as soon as she's accessible via Viber, as well as other chat apps.

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