GlobeOne App Terms & Conditions - Globe
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GlobeONE App Terms & Conditions
By accessing and/or using any part of the GlobeOne App or availing any of its Services (“Service”), you (“You”, “User”, “Subscriber”) hereby agree to be bound by these terms and conditions (“Agreement”), and to the extent applicable, the provisions of the Subscription Agreement (“SA”) or applicable terms and conditions of the product or service, shall supplement the provisions of this Agreement. Globe Telecom, Inc. (“Globe”) hereby reserves the right to revise or modify this Agreement at any time subject to its sole discretion. The revised Agreement shall be effective immediately upon posting and shall become binding to you. It shall be your obligation to be informed thereof by accessing the Globe website and/or GlobeOne App periodically to review the latest version of the Agreement. Your continued access or use of the Service shall be deemed your conclusive acceptance of the revised Agreement.
Access and Use of the Service
Users of the Service will be required to register, link your account, verify the account through a One Time Pin (OTP) and nominate a mobile PIN or other security features to access the Service (“Login Credentials”). When transacting or performing any activities with your Login Credentials to access the Service, you hereby represent and warrant that you are the subscriber on record or that you have been duly authorized by the subscriber on record.
You understand and agree that, except for Globe’s identified information, products, or services, Globe does not in any way operate, control or endorse any and all other information, products, and services offered through the Service or on the Internet which are generally offered by third parties that are not affiliated with Globe.
You understand and agree that performing some activities in the Internet may be harmful or may cause loss to you or to other people who may access the Service or your device, such as but not limited to: (i) downloading content through the Internet (which may introduce viruses or other code that manifest contaminating or destructive properties); (ii) transmitting confidential information over the Internet (such as your credit card number or other personal information), or (iii) accessing and viewing content on the Internet or through the Service (which may include contents that are offensive to some individuals, or inappropriate/unsuitable for children). You hereby bears all risk and liability associated with the foregoing activities, and you agree that Globe does not have any liability for any claims, losses, actions, damages, suits or proceedings arising out of or otherwise relating to such activities. You shall be responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Service for the reconstruction of any lost data.
You understand and agree that Globe does not make any express or implied warranties, representations, or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the Service, any merchandise, information, or service provided through the Service or on the Internet generally, and as such, Globe shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services, merchandise, and other information provided through the Service or on the Internet generally.
Globe does not warrant that the Service will be uninterrupted or error-free or that defects in the Service will be corrected. The Service and any software made available on the Service are provided on an "as is, as available" basis.
Indemnification
You agree to indemnify, defend, and hold Globe, its affiliates/subsidiaries, and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service free and harmless from and against all losses, expenses, damages, costs, suits or action, including reasonable attorneys’ fees, arising or resulting from:
- Your fault, negligence, misconduct, act, omission or breach/violation of this Agreement, third party right, or laws, rules and regulations;
- Improper access or use of the Service, or any data, materials or information;
- Unauthorized use of your Login Credentials or your grant of access to third parties, whether intentional or unintentional.
- Other analogous cases pertaining to the use of your Login Credentials over which you have the sole control and responsibility.
Limitation of Liability
In no event shall Globe be liable for:
- Any and all losses or damages including but not limited to, direct, indirect, incidental, or consequential damages (including, without limitation, those resulting from loss of profits, lost data or business interruption) arising out of the use of or inability to use the Service or any information, or transactions provided on the Service or downloaded or hyper-linked from or to the Service even if Globe or its representatives have been advised of the possibility of such malfunction/breakdown of the Service;
- Any and all losses or damages attributable to errors, omissions, or other inaccuracies in the Service and/or materials or information downloaded through or hyper-linked from the Service; or
- Any and all losses, damages, delays or non-performance resulting from acts or occurrences beyond Globe’s control or caused by force majeure, or those attributable to the fault, negligence, unauthorized use or misrepresentation of the User or third party.
Intellectual Property Rights
Globe, its affiliates/subsidiaries reserves all ownership, copyright, trademarks and all other intellectual property rights, title and interest in GlobeOne App and its Service. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of viewing/paying Globe bills. Any other use of materials on GlobeOne App, including reproduction for purposes other than those noted above, modification, distribution, or republication, without the prior written permission of Globe is strictly prohibited.
Disclaimer
The information, services, products, and materials contained in GlobeOne App, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, Globe disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, Globe does not represent or warrant that the information accessible via GlobeOne App is accurate, complete or current.
User’s Conduct
As a condition of your use of the Service, you warrant to Globe that you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. The Service is provided to individuals only and for personal use only. Any unauthorized commercial use of the Service, or the resale of its services, is expressly prohibited. You agree to abide by all applicable laws, rules and regulations and are solely responsible for all acts or omissions that occur under your account. By way of example, and not as a limitation, you agree not to:
- defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
- publish, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful material or information;
- advertise or offer to sell or buy any goods or services for any non-personal purpose;
- harvest or otherwise collect information about others, including email addresses, without their consent;
- create a false identity for the purpose of misleading others as to the identity of the account owner;
- transmit or upload any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs;
- transmit or upload any material that contains software or other material protected by intellectual property laws, rights of privacy or publicity or any other applicable law unless you own or control the rights thereto or have received all necessary consents;
- interfere with or disrupt networks connected to the Service or violate the regulations, policies, or procedures of such networks;
- attempt to gain unauthorized access to the Service, other accounts, computer systems, or networks connected to the Service, through password mining or any other means;
- violate any applicable laws or regulations including, without limitation, laws regarding the transmission of technical data or software through the Service;
- interfere with another User’s use and enjoyment of the Service or another individual’s or entity’s use and enjoyment of similar services;
- Other analogous cases as reasonably determined by Globe.
Online Bill and Payment Method
You understand and agree that Globe only provides you an online bill. You may opt to pay your bill or purchase any load or products via credit/debit card, e-wallet, online banking, charge to bill/load or other available options provided in the GlobeOne App, by providing the true and correct details or information of the payment method selected.
If your credit/debit card, e-wallet, online banking or other payment method selected has not been successfully executed, resulting in a dispute with your credit card company, e-wallet provider, bank or service provider, you hereby authorize Globe to charge back to your account the unpaid bill.
User’s Obligations and Warranties
You understand and agree that while the Service has various internal security measures designed to protect its users, you are primarily responsible and accountable to your own account and you shall protect the same from hacking or any unauthorized or fraudulent transactions. You hereby agree to:
- Use your Login Credentials and/or account credentials for payment every time you transact on the Service. When transacting or performing any activities with your Login Credentials and/or account credentials for payment, to access or transact on the Service, you hereby represent and warrant that you are the account owner or the Subscriber on record or that you have been duly authorized by the owner or Subscriber on record.
- Not disclose to other people any information that should only be known by you (SIM card number, account, Login Credentials, and credit card information, etc.) to ensure that access to Globe’s database and delivery of requested service shall be provided to the subscriber on record or owner of the account enrolled;
- Log off after using the Service to prevent unauthorized access to your account.
Further, you hereby warrant, confirm and affirm that:
- You have voluntarily registered, accessed and/or use the Services.
- You have submitted the true and correct information along with genuine and authentic supporting documents, for the purpose of facilitating your registration, access and/or use of the Service.
- You have duly complied with requirements of Republic Act No. 11934 otherwise known as the “SIM Registration Act” and all applicable laws.
- You have informed and/or obtained the consent of other individuals whose personal data you may have shared in the registration, access and/or use of the Service.
- You have read and fully understood the Privacy Policy of Globe and the terms of the Privacy Notice for the Service.
- You understand and agree that any personal information provided as part of the Service registration will also be used and processed in accordance with the Data Privacy Act of 2012, its rules and regulations as well as the Privacy Policy of Globe.
- You have read and fully understood your rights as a data subject.
- Any and all consents you may provide in the Service registration, access or use regarding the processing and disclosure of your personal data is freely given and is a result of your complete understanding of its implications.
- You have read and understood the Terms and Conditions of this Agreement and that you shall strictly comply and abide by these terms and conditions and any future amendments thereto.