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Online and Social Media Scams Explained - go!

Globe SecuriTip: Online and Social Media Scams Explained


It’s always best to sidestep any offers posted anywhere on the internet…no matter how flashy or tempting

The saying goes that if something is too good to be true, it probably is. But in this day and age, even the subtler joys in life can easily be used by scammers to trick unsuspecting individuals. They’re getting craftier by the day, too.

Just take a look at the range of fraudulent activities happening in 2022: sketchy texts with offers, mysterious phone calls, fake rewards, and security breaches via public WiFi don’t even paint the full picture. Today, time online can be taken advantage of, where scammers use social media to offer fake Globe products and services. Here, they try to entice mobile users to send payments right away to address a non-existing concern or to reserve a bogus products.

How can you protect yourself from this kind of scam? Familiarize yourself with the modus ahead and learn what to do when you encounter it:

Do not engage with unknown and/or unverified social media accounts.

Any and all information related to your Globe accounts should be treated as private details never to be shared by anyone online. Speak with and make transactions only with official Globe channels and representatives at official Globe stores.

To check out the official accounts included in Globe’s roster, tap here. Is someone reaching out through a channel not included in the list? Best to ignore this, mark the message as spam, or block the individual.

Never share any personal or sensitive information such as your full name, address, PIN, passwords, or account numbers.

Scammers will conduct themselves in a manner that comes off as professional, confident, and seemingly informed about what Globe offers its subscribers. But remember: scammers tend to work off a script that allows them to appear knowledgeable and polished.

Regardless of how well they conduct themselves, never give individuals you encounter on the internet any of your personal information. That’s whether you provide your info or confirm any of the details they provide even with a simple “yes” or “no.” Often, scammers will try to convince you they have you on their record by enumerating information such as your full name and birthdate: info that they may have obtained through other fraudulent activities. Cut the engagement short when you can. The less you say, the better.

At all costs, never send payments to unauthorized individuals or social media accounts.

Payments being requested through unofficial online channels and social media should be seen as a giant red flag. It’s important to remember that scammers aren’t only after your personal information (which they could then use to hack into your accounts, impersonate you, or commit other crimes) but they are after your money as well. 

Be wary. For Globe, purchases, transactions, and the claiming of offers never take place on social media.

Combatting online scammers is considered a daily battle at Globe. As the telecommunications company continues to pursue the takedown of detected and reported fake social media accounts, it is also working on bettering its reporting processes for customers and employees so that it can take action against scammers more quickly and efficiently.

Where Globe is concerned, be sure to only process your transactions with Globe’s official channels and base your information solely on Globe's official website. Keep your Globe Rewards protected, too, and redeem them safely and securely through the GlobeOne app.

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