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Bill Glossary
Header
BIR CAS Permit No.
A
BIR-issued permit for
computerized accounting systems.
SOA No.
A
Globe-generated number to
identify the billing statement.
Customer Details
Bar Code No.
Intended
as reference of our couriers for
their record purposes.
Account and Bill Information
Bill No.
Indicates
the sequence of the bills and
gets higher every month the
longer the customer stays with
Globe.
Amount to
Pay
The total
charges for the billing period,
including any balance from the
previous bill (overdue). The
overdue amount should be paid
immediately. If this has been
settled after the bill cut-off
date and before the current
bill's due date, the company can
just disregard the
amount.
Charges for the
current billing period must be
paid on or before the indicated
due date.
Corporate ID
An
identifier that consolidates
various account numbers into one
billing summary.
Account
Number
The account
identifier used for payment
transactions.
Credit
Limit
Based on the
gross sales or gross revenues,
this amount is assigned by Globe
to determine the highest plan or
number of postpaid lines that
the customer can avail of during
application. It is also the
maximum allowable usage for a
given bill period.
Billing
Period
The date
range of the bill.
Due Date
The
last day on which payment for
the bill should be made. To
maintain good credit standing,
payment on or before the due
date is encouraged.
Main Plan and Personalized Greetings
Best Ever MySuper Plan
2499
The name of
the postpaid plan subscribed to.
The box below may contain
personalized greetings and
reminders specific to the
customer's account/s.
Statement Summary: Charges for this Month
Charges for this
Month
Breakdown of
the total charges for the
indicated billing period.
Monthly Recurring
Fee
The monthly
plan, recurring add-ons, and
rebates, if any.
Monthly
Plan
The fixed
amount chosen for the monthly
subscription plan.
Excess
Usage
Any local and
international usage that is not
part of the plan components.
Corresponds to "Usage (Net
of Consumables)" in the old
bill.
Other
Charges
Transactional
charges such as administration
fees and one-time subscriptions
(add-ons/boosters, promo
registration fees, etc.)
Gadget
Cash-out
The
payment for the device that the
customer availed of. This may be
a single payment or in
installment depending on the
terms for which the customer was
approved.
Statement Summary: Previous Bill Activity
Previous Bill
Activity
The
breakdown of charges, payments
and adjustments from the
previous billing period.
Corresponds to "Previous
Bill Charges" in the old
bill.
Previous Bill
Amount
This amount
refers to the total charges from
your previous bill. Corresponds
to "Amount Due from
Previous Bill" in the old
bill.
Remaining Balance (Due
Immediately)
The
unpaid amount from the previous
bill/s. Also known as overdue
balance or amount, this is being
collected together with the
total charges for the current
billing period. In the old bill,
this corresponds to
"Remaining Balance from
Previous Bill".
The Remaining Balance only appears on the bill if there is a missed or insufficient payment previously.
Remaining
Credit
The amount
from the excess payment or
credited adjustment from the
previous bill carried over to
the next bill. In the old bill,
payment is usually indicated by
the letters "CR" under
"Details of Payments."
The Remaining Credit only
appears on the bill if a
previous payment is more than
the amount indicated on the
previous bill/s, or if
adjustments have been made on
the account.
Amount to
Pay
The sum of the
total charges for the month and
any balance from the previous
bill amount, collectible on the
due date. Corresponds to
"Total Amount Due" in
the old bill.
Monthly Recurring Fee
Mobile Number
The
assigned mobile number. This is
composed of 11 digits and is
unique per customer. The first
four digits are
network-specific.
Monthly
Plan
The monthly
plan and the breakdown of its
components. This portion also
indicates recurring add-ons and
recontracting reward, if there
are any.
Period
The
start and end date of the period
for which the account is being
billed.
Your Plan
Includes
Refers to
the plan components
(packs/combos, add-ons/boosters,
or consumables).
Peso Value
This
only appears if the account is
under the plan type called Best
Ever MySuper Plan. The assigned
value is almost double the
amount of the plan and was used
to buy the plan components.
Add-ons
Subscriptions
that auto-renews monthly and are
charged on top of the plan.
Rewards
Details
Shows the
amount of the bill rebate that
will be deducted from the bill
for re-contracting customers.
Subtotal
Total
amount without VAT
Add %
VAT
Value-added Tax
Total
Subtotal
+ VAT
Summary of Excess Usage
Summary of Excess
Usage
Details of
usage of local and international
calls, texts, and mobile data,
roaming, and value-added
services that are not part of
the plan.
Your
Usage
Indicates the
actual usage of a service.
Allowance
The
allocation of calls, texts and
mobile data as part of the plan
components. Calls are shown in
minutes, texts in number and
mobile data is in MB or GB.
May indicate
"unlimited" if the
customer is subscribed to
unlimited services.
Consumable
The
unused amount of the fixed
monthly plan. Consumables can
cover usage of the following
basic services: Calls (local,
IDD and NDD), texts (to
Globe/TM, to other networks,
international texts), browsing
(local only).
Excludes
value-added services (VAS), data
roaming, and
Share-A-Load.
One
consumable = P1.
Value Added
Services
These
include ringback tones, picture
messages, games and game
credits, and other downloads and
subscriptions the customer
availed of to complement his
mobile lifestyle. App store
purchases charged to the bill
are also part of value-added
services. These are billed on
top of the plan.
Total Excess
Usage
Total charges
for excess usage including the
VAT.
Summary of MRF with Excess Usage
Total MRF
The sum of
the monthly plan and add-ons, if
any. Does not include VAT. Also
the same amount found in the
"Sub-total" inside
"Plan Summary."
Total Excess
Usage
This is the
sum of the excess usage without
VAT. Also the same amount found
in the "Sub-total"
inside "Summary of Excess
Usage."
Total
Surcharge
Extra fee
that applies to all roaming
usage except for RoamSURF
599.
Note: May not show up
in the bill all the time; This
appears only if the customer
went abroad and used the roaming
service in the destination
country.
Total VAT
The
sum of VAT for your excess usage
and plan summary.
Total OCT
The
tax that applies to
international services such as
IDD, international text and
iMessage activation fee.
Note: May not show up in
your bill all the time; this
appears only if you used the
said services.
Total Amount to
Pay
The sum of all
these charges: Total MRF, Total
Excess Usage, Total Surcharge,
Total VAT and Total OCT.
Summary of Other Charges
Summary of Other
Charges
The details
of the one-time subscriptions
and downloads (add-ons/boosters,
promo registrations, etc.), and
transactional charges
(administration fees, etc.)
Subscription and
Downloads
Shows the
type of one-time subscriptions
and downloads that you availed
of and their corresponding fees.
More specifically, these are
promo registrations (call, text,
data, combo, and content) that
don't auto-renew.
One Time
Charges
Shows the
one-time fees for service
requests you made. Includes
pre-termination, admin and
transfer of ownership fees.
ADD % VAT
The
amount of value-added tax (VAT)
applied to subscriptions,
downloads, and one-time charges.
Total of Other
Charges
The sum of
subscriptions, downloads, and
one-time charges plus VAT.
Gadgets and Digital Connectors
Gadget and Digital
Connector
This
section shows the gadget or
device availed of, the payment
(one-time or installment) and
the value-added tax (VAT)
applied to the payment.
Note: This appears only if
a gadget/device/digital
connector has been availed of
and the payment has been charged
to the bill.
Total for Gadget and
Digital
Connector
The sum
of the payment for the
gadget/device plus tax. May not
apply to Globe Business accounts
that are VAT-exempt.
Details of Rewards
Details of
Rewards
Shows the
type of reward availed of and
its amount. May be in the form
of bill rebates that recur
monthly or a one-time credit.
This is deductible against the
bill.
Previous Bill Adjustments and Payment
Previous Bill Adjustment and Payment
Summary of payments and adjustments from the previous billing period.
Payment Details
Describes when and where the payment has been made, when the payment was credited to the account, and the reference number for the payment. May display EWT or FVAT.
*EWT or Expanded Withholding Tax is a type of withholding tax for income payments of companies belonging to the top 20,000 companies. This type of tax is creditable against the income tax of the payee for the period in which the income was earned.
**FVAT or Final Withholding VAT is the 5% withholding tax withheld by the government or any of its political subdivisions, instrumentalities, agencies including GOCCs representing the net VAT payable by Globe to the BIR.
Payment Date
The date on which the payment has been made.
Posting Date
The date the previous bill payment was credited to the account.
Reference No.
A tracking number assigned by the payment channel whenever payment is received.
Amount
Refers to the amount paid to the account.
Adjustment
Reversals and other adjustments that may be Globe- or customer-initiated.
Total Adjustment
The total amount of adjustment credited to the account inclusive of tax.
Remaining Credit
The amount from the excess payment or credited adjustment from the previous bill carried over to the next bill. In the old bill, payment is usually indicated by the letters "CR" under "Details of Payments."
The Remaining Credit only appears on the bill if a previous payment is more than the amount indicated on the previous bill/s, or if adjustments have been made on the account.
Remaining Balance
The unpaid amount from the previous bill/s. Also known as overdue balance or amount, this is being collected together with the total charges for the current billing period. In the old bill, this corresponds to "Remaining Balance from Previous Bill."
The Remaining Balance only appears on the bill if there is a missed or insufficient payment previously.
Current Bill Adjustments
Current Bill Adjustment
Reversals and adjustments that apply to the current billing period.
Add
Additional
charges.
Less
Charges to
be deducted.
Prepaid Loading Service Usage Details
Prepaid Loading
Service
This
portion shows the details (date,
time, load amount, recipient) of
Share-A-Load
transactions.
Usage Details
Usage Details
This
portion shows the details of
call, text, data, roaming and
value-added service usage.
Free
Minutes
The
allocation of minutes that can
be used for calls based on the
plan component or promo
subscription. The details of the
free minutes can be found in
"Your plan includes".
Free
Messages
The
allocation of text messages that
can be used based on the plan
component or promo subscription.
The details of the free texts
can be found in "Your plan
includes".
Consumable
The
portion of the usage that will
be charged to the consumable
amount.
NDD
Calls made
by the customer's DUO number to
a landline outside of the
subscription area. Also, calls
made by the customer's mobile
number to a landline in another
region having a different area
code.
IDD
Calls made
by the customer's mobile number
to an international number
Date/Time of
IDD
The date and
time the customer made the IDD
call shown in the Philippine
time zone.
Text
Messages
These are
the local and international text
messages sent by the customer's
mobile number.
Local Data
Local Data
This part
contains the total volume of
data the customer consumed for
browsing.
Browsing Charges
(MB)
Data usage
charged per MB.
Free
Allowance
The
allocation of data that can be
used based on the plan component
or promo subscription. May be
shown in volume (MB) or duration
(minutes). The details of the
free data can be found in
"Your plan includes."
Browsing Charges
(time-based)
Data
usage charged per minute.
Sub-total Browsing
Charges
This figure
is the browsing usage, without
VAT.
Total Local
Data
This figure is
the browsing usage, including
VAT.
Value-added Services
Value-Added
Services
Details of
usage outside of the basic calls
and texts. These are promo
registrations complementing the
customer's mobile lifestyle such
as ringback tones, games, game
credits, picture messages, and
app store purchases. May also
include online purchases charged
to the customer's postpaid bill.
Ex. ringback tone, games
Total for Value-Added
Services
The sum of
the value-added services the
customer availed of, with
VAT.
Details of International Roaming Charges
Details of International
Roaming
Charges
This box
contains the details of call,
text and mobile data usage while
roaming as sent by the telecom
provider the customer's number
latched on to. The amount is
converted to local currency and
excludes taxes.
Telecom
Provider
This is
the name of the telecom provider
whose services the customer
availed of while abroad.
Outgoing Voice Call
Charges
These are
the details of the calls
initiated by the customer's
mobile number while abroad.
Incoming International
Roaming Call
These
are the details of the calls
accepted by the customer's
mobile number while abroad.
Incoming Text
Charges
These are
the text messages received by
the customer's mobile number
while abroad.
Outgoing Text
Charges
These are
the text messages sent by the
customer's mobile number while
abroad.
Mobile
Internet
These are
the details of the customer's
internet usage abroad.
Pay Per
Use
Details of the
customer's mobile internet usage
abroad based on the roaming
operator's zonal rates. Zonal
rates apply if no roaming promos
exist in the country that was
visited.
Promo
These are
the roaming promos the customer
subscribed to while abroad.
Examples would be RoamSurf 599
and Easy Roam 149.
Total Mobile Internet
Charges
Total
charges incurred for mobile data
usage while roaming.
Sub-Total Charges of
Foreign Service
Provider
This is
the sum of all the roaming usage
without taxes and surcharge.
Surcharge for Roaming
Calls
This is a
service fee applied to roaming
calls.
Total Charges of Foreign
Service
Provider
This is
the sum of all roaming usage
with taxes and surcharges for
each roaming operator. If the
customer availed of the roaming
services of two or more roaming
operators in one trip, these
will be shown separately per
roaming operator.
Total Roaming
Charges
The sum of
all roaming charges, including
surcharges and taxes. If the
customer availed of the roaming
services of two or more roaming
operators in one trip, these
will be the sum of all the
charges from these operators
including surcharges and taxes.