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Free GoWiFi | Help & Support | Globe

Free GoWiFi

What is GoWiFi all about?

GoWiFi is our fast and secure public wifi service. With GoWIFI, you can experience a connection of up to 100 GoWiFi is a  fast and secure public WiFi service. With GoWiFi, you can experience a connection of up to 100 mbps* so you can enjoy your online activities at high speeds.

GoWiFi offers a wide coverage and is available in major establishments around the country. This allows you to easily browse Facebook, check emails, watch videos, download large updates, and more wherever there is a GoWiFi hotspot.

Where can I find GoWiFi?

GoWiFi is already available in over 3,600 sites and we are continuing to expand! You can access GoWiFi for free in different areas such as Ayala Malls, NAIA, Cebu International Airport, select MRT/LRT stations, provincial airports, convenience stores, select shopping malls, bus/transport terminals, schools, hospitals, and hotels!

Awesome! How do I connect to GoWiFi?

  1. Connect to @FreeGoWiFi or @establishment_FreeGoWiFi in your device’s WiFi settings
  2. A GoWiFi portal will pop up. (Note: if the portal does not pop up, open your browser)
  3. Enter your mobile number and click “GO”
  4. You will receive an authentication code via SMS. Enter the code in the portal
  5. Select a WiFi offer and confirm
  6. You can now browse the internet!

Is this a free service? Will I be charged if I connect?

Yes, this is a free service. You will not be charged when connecting to @FreeGoWiFi or @establishment_FreeGoWiFi.

Is this open to all mobile numbers?

This is open to Philippine mobile numbers (Globe, Smart, Sun, TM, and TNT)

Why do I need to give my mobile number?

We need your mobile number so that we can provide you with Free access to GoWiFi and send you the SMS offer from your WiFi sponsor.

Will I get charged when I log in?

Logging in is free! You will not be charged when you log in.

Where can I find the one-time-code?

The code will be sent via SMS. Please check you SMS inbox for a message from GoWiFi.

Why is the code necessary?

The code is necessary to validate your mobile number. We need to know your mobile number so that we can provide you with WiFi.

I did not receive the code. What do I do?

Please ensure your mobile number is active and within a good coverage area. If you still do not receive the code within 5 minutes, select “Get New Code”.

What is the Daily Free GoWiFi?

This is the FREE access to GoWiFi that you can use for a few minutes every day.

How many times can I avail of the Daily Free GoWiFi?

You can avail of the Daily Free GoWiFi once every 24 hours.

What is the “More Free GoWiFi Offers” section or “Featured” section?

This is the free GoWiFi access brought to you by one of our sponsors. Just agree to receive their promotional offer and you’ll receive FREE WiFi access after.

Here’s how you can avail a Free GoWiFi offer from a sponsor

  1. While you’re connected to FreeGoWiFi or @establishment_FreeGoWiFi Select a free offer on the displayed offers page.
  2. Confirm your selected offer. The free minutes for an offer may vary depending on the amount the sponsor is willing to cover.
  3. After confirming, you will be authenticated. You may now browse the internet!

How to get these offers?

Simply select one of the options and click the GET button. 

How many times can I select for an offer from a sponsor?

You can select an offer as long as there is an available sponsor.

Why can’t I find the “Featured Deals” or “More FREE GoWiFi Offers”?

This section only appears whenever there is a sponsor. But keep logging in to check for free offers!

What does the USED button mean?

“USED” button means you already availed of the deal/offer from the sponsor.

What does SOLD OUT button mean?

“SOLD OUT” button means other users have availed of the deal/offer already and all the allocation has been used. But come back again to see more offers!

How do I count the free minutes?

Free minutes are based on running time. This means that if you connect to a site with free access of 30 minutes at 2:00 PM, you can browse until 2:30 PM regardless whether you use it or not.

What happens if I run out of free minutes or volume?

Once your free WiFi access ends, you can extend your WiFi access either by logging in again to FreeGoWiFi to see if there are any available free WiFi offers, or by connecting to @GoWiFi_Auto.

How many times will a sponsor send me an SMS from GoWiFi?

You will only receive a promotional text once or twice per selected sponsor from GoWiFi.

Does GoWiFi have any affiliation with the sponsor?

Any of the promos you see in the portal is the responsibility of the sponsor. GoWiFi will not be held liable for any of our sponsor’s advertisements and promotions.

Why do the other Free GoWiFi portals in other establishments still look different?

Some establishments still have the old Free GoWiFi look but we will be updating it soon so that you will have access to a variety of offers.