Frequently Asked Questions
GoWATCHWhat is GoWATCH?
GoWATCH is Globe's new promos designed for video streaming on mobile. It gives you additional bulk MBs on top of your GoSURF (GoWATCH 29, GoWATCH 399), or as a standalone (GoWATCH 99) for video sites/apps, so you can watch all the videos you want on mobile without worrying about consuming your GoSURF offer or getting charged regular browsing rates.
Globe Postpaid, Globe Prepaid, and TM customers can avail of GoWATCH.
|Variant||Data allocation||Validity||Price||GoSURF required to register?|
|GoWATCH 29||2GB or up to 5 hours of video streaming||1 day||P29||Yes, must be registered to GoSURF50, GoSURF299, GoSURF599, GoSURF999, GOTSCOMBODD70, or GOTSCOMBODD90|
|GoWATCH 399||10GB or up to 30 hours of video streaming||30 days||P399||Yes, must be registered to GoSURF 299 or higher|
|GoWATCH 99||2.5GB or up to 6 hours of video streaming||3 days||P99||No GoSURF required to register|
You can use GoWATCH to stream videos from the following sites/apps:
- Cartoon Network
NOTE: Premium subscriptions are not included with your GoWATCH promo.
Your video streaming for the specified sites/apps will be counted against your GoWATCH MBs. If you watch videos from other sites/apps, like Facebook, it will be counted against your GoSURF MBs. If you watch a YouTube video embedded in Facebook, it will be counted against your GoWATCH MBs.
- Option 1: Check your remaining MB by texting GOWATCH <denom> STATUS to 8080 (ex. GOWATCH 29 STATUS)
- Option 2: Check your remaining MBs through your phone settings.
- For Android: Select "Settings", then select "Data Usage".
- For iOS: Select "Settings" > "Cellular" > check your MB usage under "Cellular Data Usage"
For Prepaid customers, your succeeding internet connections will be counted against your GoSURF promo. If you are not registered to GoSURF, the regular browsing rate (P5 for 15 minutes or P2/MB) will apply, unless you register again to a mobile data promo.
Yes, you can register to GoWATCH again!
|GoWATCH offer||GoSURF required to register?||Maximum number of times you can register to a GoWATCH offer for every GoSURF subscription|
|GoWATCH29||Yes, GoSURF50, GoSURF299, GoSURF599, GoSURF999, GOTSCOMBODD70, or GOTSCOMBODD90||Max 3 times with an active GoSURF registration|
|GoWATCH399||Yes, GoSURF299 or higher||Max 3 times with an active GoSURF registration|
|GoWATCH99||No GoSURF required||You can register as many times as you want|
If you are already registered to a GoWATCH offer, the MBs from your new GoWATCH registration will be added to your remaining GoWATCH MBs. Your GoWATCH promo will follow the GoWATCH promo with the later expiry.
No, your video streaming will not be slower if you exceed your GoWATCH MB allocation.
Your succeeding video streaming usage will be charged against the remaining MBs of your current surfing promo. If you do not have another surfing promo, your video streaming will be charged the regular browsing rate of P5 for 15 minutes, or P2 per MB. We recommend to frequently check the status of your GoWATCH, by texting GOWATCH <denom> STATUS to 8080 (ex. GOWATCh 29 STATUS). You can also check if you are already using up your GoSURF by texting GS STATUS to 8080.
Yes! You can register to GoWATCH 99 to enjoy 2.5GB or up to 6 hours of video streaming, valid for 3 days. Just text GOWATCH 99 to 8080.
No. GoWATCH MBs do not roll over.
No, GoWATCH is not extendable. If you want to enjoy GoWATCH for a longer period, you may register to another GoWATCH promo. This will add up all your GoWATCH MBs and extend its validity to follow the longest expiry.
GoWATCH MBs cannot be shared or donated to another user.
As of now, GoWATCH is not available in Share a Promo, but stay tuned for updates.
Some videos on these apps will require you to avail of a premium subscription. GoWATCH does not include premium subscriptions. You can buy premium access to an app/site of your choice by via *143# > Surfing.
Your GoWATCH MBs can only be consumed by the SIM you used to register to the promo. When you host a hotspot while other watch videos, you may end up consuming your GoSURF MBs or be charged the regular browsing rate. Using Chromecast or other similar devices to project to a larger screen is not recommended as this requires a higher resolution and may consume your MBs faster.