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ChatGenie - Multi-Channel Commerce Platform - Globe Business

Manage Your Online Channels Efficiently

ChatGenie is an e-commerce solution that helps you sell to more customers in apps they're already using. It also lets you easily manage all transactions across different channels in one platform.

Effectively Sell via Chat

Integrate with Facebook Messenger and Viber to give your customers a frictionless shopping experience from check out to delivery.

Integrated End-to-End Solutions

Be able to accept multiple modes of payments, plus arrange and track delivery directly on your messaging thread—no more switching to multiple payments or courier apps.

Easily Manage Your Online Shops

Get more insight into your business with consolidated inventory and sales information across multiple online channels.



Give your customers a seamless shopping experience from check-out to delivery. Get access to the Starter Plan, FREE for 30 days.

Create a Hassle-Free Buying Experience

In-App Shop

Set your online shop on Facebook, Messenger, Instagram, Viber, and GCash, and allow customers to add-to-cart, pay, and book the delivery in one thread.

In-App Shop
Payment Options

Offer multiple modes of payment such as COD, Bank deposit, BPI Online, GCash, and Maya.

Payment Options
Shipping Options

Allow customers to book delivery within their preferred courier (GrabExpress, Lalamove, J&T Express, and NinjaVan).

Shipping Options
Stocks & Deliveries

Monitor inventory status across all sales channels without having to open multiple apps for a hassle-free experience for you and your customers.

Stocks & Deliveries
Customer Engagement

Instantly broadcast promo announcements to customers who reached out in the past 24 hours on Facebook Messenger.

Customer Engagement
Data-Driven Decisions

Track what products are being bought, and know when and where your customers are buying with detailed reports.

Data-Driven Decisions

Why Partner with Globe Business?

Low Monthly Fee

Zero commission or referral fees taken out of your sales revenue! Starts at ₱1,000/month (Vat Ex). Enjoy a 20% discount if you choose to subscribe annually.

Ease of Payment

Choose from different payment options (over-the-counter, online payment through Globe channels, GlobeOne app or GCash app). No need to have a credit card linked to your ChatGenie account.

Onboarding Sessions

Avail of the FREE hands-on training from our experts on how to set up your shops.

Got a Question?

Get answers on how to use SME Products and Solutions to improve your business.

SME Resources

Globe Business Academy

Become a member and get access to insights, tips, and exclusive online videos that empower entrepreneurs.