SurfAlert is a free service that protects you from unexpected browsing charges and ensures worry-free surfing for all Globe and TM customers.
In the coming weeks, SurfAlert will be automatically activated to all Globe Postpaid, Globe Prepaid, TM, Globe MyFi and Globe At Home Prepaid WiFi customers. It will momentarily puts your browsing on hold when your mobile phone or device tries to connect to the internet under the conditions below and alerts you so you can decide whether or not to keep browsing or get a surf promo:
- You've already used up your data allowance or your surf promo has expired
- You're not registered to a surf promo
- You try to access a site or app that isn't covered by your current surf promo
Effective August 6, 2021, all new and plan renewal Globe Postpaid customers will have the SurfAlert feature auto-enabled for their accounts to protect them from unexpected browsing charges.