Alagang Globe - FAQs, Help & Support Center

Alagang Globe

We're here to provide care that you can always count on.

TRENDING TOPICS

Our help and support are always within your reach.

PREPAID

What is the SIM Registration Act?

Know what this law is about and how to register your SIM to support this law.

POSTPAID

What's an eSIM?

Learn about the eSIM, and how to get and activate one for your eSIM-capable phone.

POSTPAID

How much will I be charged for SIM replacement?

Visit this page to know the fees and requirements for SIM replacement with Globe.

HOME PREPAID WIFI

What is Globe At Home Prepaid WiFi?

Learn about budget-friendly internet access with no installation and monthly fees.

FEATURED TOPICS

GENERAL

What is the GlobeOne app?

Visit this page to learn about the digital companion for all your Globe accounts.

REWARDS

What is the All-new Rewards Program?

Earn Globe Rewards points and use them to redeem vouchers and much more.

POSTPAID

How can I submit a supporting document for my service request?

Know which service requests require supporting documents and how to submit them.

NETWORK

What is a repeater or signal booster?

Visit this page to learn about repeaters and when they are considered illegal.

GLOBE'S OFFICIAL CHANNELS

Viber Communities

Join an Alagang Globe Viber Community and get updates, share tips or get instant help.

GlobeOne

Download the app to manage your accounts, redeem rewardds, buy promos and more!

DISCOVER THE GLOBE LIFE

Read More on go!

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