Frequently Asked Questions
Globe's latest postpaid plan - ThePLAN - is now better than ever. You get:
- Larger than life data allowances
- More flexibility to mix and match different services to fit your needs
- You can partner the plan with a device (comes with 24 months' contract)
- More consumable amount when you avail the SIM-only version
HOOQ is an online entertainment service offering more than 10,000 foreign and local movies and TV series that can be watched on PCs, tablets, and smartphones connected over the internet. HOOQ access is available by subscribing via your Globe, TM, or Tattoo number.
SurfAlert is a free service that protects your load from unexpected browsing charges. When your SurfAlert is on, your browsing will be put on hold and you'll receive free alerts when your mobile phone or device tries to connect to the internet and any of the following conditions are met:
- Your surf promo has expired
- You already used up your data allocation from your surf promo
- You're not registered to a surf promo
With the NBA LEAGUE PASS, Globe Postpaid, Globe Prepaid, TM, and Tattoo On-the-Go customers get live and on-demand HD access to all games played during the NBA regular season, playoffs, Finals, All Star Weekend, and most of the pre-season!
And aside from that, all games previously played during the current and prior NBA season will also be at your fingertips through our game archive!