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What is eSIM? - Globe

What’s eSIM?

An eSIM is an integrated SIM chip embedded in the mobile device, keeping all the information you need always within your reach. It makes moving toward a future with seamless connections easier.

Manage Multiple Profiles On the Go

Create more profiles using different mobile numbers on just one device, and easily switch your line for after office, for travel, or any purpose that fits your lifestyle.

Connect All Your Devices with Ease

Now you may connect your gadgets, like smartphones and smartwatches, under one mobile number.* No need to worry about leaving your phone behind while you're out for a run.

Start the Shift to an Eco-Conscious Lifestyle

Take your efforts further in supporting sustainable living, as you move away from using plastic, physical SIMs. This small change can have a big impact in making life better.

*Currently available for select devices.


Now Available with Globe Postpaid Plans

The eSIM is now available for new and existing Globe postpaid customers at all stores nationwide and the New Globe Online Shop (for new postpaid subscribers.)

Apply for GPlan with eSIM

How to Activate an eSIM on your device

For iPhone:

Step 1

Go to Settings > Click “Cellular”

Step 2

Click “Set Up Cellular” or “Add eSIM”

Step 3

Scan your eSIM digital QR code

Step 4

Click “Add Cellular Plan” once profile is downloaded

Step 5

Click “OK” once the pop-up message appears

For Android Devices:

Step 1

Go to Settings > Click “Connections”

Step 2

Click “SIM Card Manager”

Step 3

Click “Add Mobile Plan” > Click “Scan Carrier QR Code”

Step 4

Scan your eSIM digital QR code

Step 5

Click “Confirm” once pop-up message appears

To Activate Globe eSIM:

Step 1

Open Facebook Messenger then search “Globe Telecom” (with verified badge).

Step 2

Send “Get Started.”

Step 3

Select “Activate SIM.”

Step 4

Tap “Select” under Plan Renewal.

Step 5

Enter your mobile number.

Step 6

Enter the last four digits of your old SIM serial number.

Step 7

Enter “eSIM.”

Step 8

Wait for the reference number and further instructions.

NOTE:  WiFi or mobile data connection is needed for the activation. Make sure you’re connected before you proceed with the steps.


Stay Connected, Even If You’re Away from Your Phone

Enjoy more firsts with Globe and get your hands on the ONENUMBER199, the new eSIM technology that allows you to connect your Apple Watch to your iPhone and do more things in new ways. Exclusive to Globe Postpaid plans.

Activate the cellular data feature of your Apple Watch with OneNumber199. Make and take calls, check your latest messages, listen to music, and more.

Share your iPhone plan inclusions such as data allowance, calls & texts, and everything else with your Apple Watch.

Enjoy an additional 1 GB per month on top of your iPhone’s plan allowance, so you can stay connected across your iPhone and Apple Watch.


What's an eSIM?

An eSIM is a digital SIM that allows you to activate a mobile phone plan from Globe without having to use a physical nano-SIM.

Devices that are eSIM-supported already have the SIM embedded into the device. This SIM is ready to be activated by Globe based on the configuration of the mobile device. Depending on what the device can support, users may add multiple profiles or mobile numbers, which can be used one to two at a time.

As of 2018, only a few carriers across 10 countries support eSIM, and Globe is the first to make this available in the Philippines.

How's it different from a physical nano-SIM?

A physical nano SIM is something you can hold and remove from your device. When your device supports an eSIM, this means:

  • The SIM is already embedded into the device.

  • It’s ready to be activated by the network carrier based on the configuration of the mobile device.

  • Users may add multiple profiles or mobile numbers which can be used one to two at a time, depending on the device.

Can I get an eSIM with Globe?

If you're a Globe Postpaid customer and ordered the following devices from Globe:

  • iPhone XS, iPhone XS Max, iPhone XR

  • iPhone 11 Series or later

  • Samsung Note 20 5G and Samsung Note 20 Ultra 5G

  • Samsung S20 Series or later

  • Samsung Z Series

  • Huawei P40, P40 Pro, Mate 40 Pro

  • iPad Pro 12.9 (3rd Gen - 5th Gen)

  • iPad Pro 11-inch (1st Gen - 3rd Gen)

  • iPad Mini (5th Gen - 6th Gen)

  • iPad (7th Gen - 9th Gen)

  • iPad Air (3rd Gen - 5th Gen)

  • Apple Watch SE

  • Apple Watch 3 or later,

you may activate the eSIM of your eSIM-capable phone starting December 27, 2018. Both Globe stores and the New Globe Online Shop (for new postpaid subscribers) will be ready to assist you on this.

All these devices released by Globe support eSIM. To confirm this, you may check your phone settings. 

For iPhones, Go to Cellular > About and look for "Add Cellular Plan."

For Android devices, Go to Connections > SIM Card Manager

Some countries though have released iPhone versions that don’t support an eSIM.

At which Globe stores will the eSIM be available?

  1. For new subscribers, you may choose to get an eSIM upon application of a new postpaid plan on the New Globe Online Shop

    • During plan application, choose “eSIM” when asked to pick your preferred type of SIM

    • Once application is approved, eSIM will be sent to your email via a digital QR code

  2. For recontracting subscribers, you may request for delivery of an eSIM voucher via the GlobeOne app at

    • Tap Help Center from the Quick actions section.

    • Type SIM in the search bar.

    • To replace a defective SIM or upgrade to LTE/5G SIM, click the "Raise a concern" button.

    • Fill in the necessary fields and click “Submit”. The new eSIM will be sent to you via email.

  3. For new acquisition or recontracting subs who wish to change to an eSIM, you may also visit select Globe stores.